Regional Director - Peds

Description

Summary: The Regional Director – oversees the operations of the practices at Specialty Dental Brands. The RD will provide leadership and guidance in a variety of areas such as patient relations, employee relations and working closely with the General Manager (GM), Office Manager and the Specialty Team (ST) to ensure they achieve their operational goals. RD is responsible for practices profit & loss by partnering with GM, OMs and STs to manage patient schedule utilization, staff productivity, collections, receivables, and controlling operations expenses. The RDs will report to the General Manager.

Essential Duties And Responsibilities

• Identify opportunities and challenges within the regions and create action plans to execute process improvements.
• Monitor revenue, collections, and costs & practice specific information for proper management.
• Oversee offices in the group.
• Continuous development of OMs and STs.
• Weekly meetings with OMs and STs in your region to review KPI’s and strategic initiatives and practice operations.
• HR/Payroll reviews with OMs.
• Ability to make effective operational decisions based on data analysis and other organizational resources.
• Provide leadership and guidance to OMs and STs and offices to ensure excellence in patient care.
• Manage/review EOD processes and KPI dashboard with OMs.
• Build strong partnerships with partner doctors, OMs and STs and teams at the office level.
• Active management and ownership of specialty level P&Ls to ensure growth and profitability.
• Effectively execute operational best practices, including compliance with established internal policies, OSHA, HIPAA, and other government regulations.
• Recruit, hire, develop, and retain talent through training, coaching, office culture, and setting expectations.

Competency

• Analytical - Synthesizes complex or diverse information; Collects and researches data; Uses intuition and experience to complement data; Designs workflows and procedures.
• To perform the job successfully, an individual should demonstrate the following competencies:
• Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics.
• Cost Consciousness - Works within approved budget; Develops and implements cost saving measures; Contributes to profits and revenue; Conserves organizational resources.
• Organizational Support - Follows policies and procedures; Completes administrative tasks correctly and on time; Supports organization's goals and values; Benefits organization through outside activities; Supports affirmative action and respects diversity.
• Business Acumen - Understands business implications of decisions; Displays orientation to profitability; Demonstrates knowledge of market and competition; Aligns work with strategic goals.

Requirements

Requirements

EDUCATION/KNOWLEDGE

• Must be able to travel within assigned regions.
• Bachelor’s Degree
• Knowledge of CDT codes
• Excellent communication skills
• Minimum of five (5) years management experience in multi-unit dental industries.
• Strong skills in fostering working relationships
• Prior Dental Management experience
• Proficient in Microsoft Office