Regional Director Of Operations

Regional Director, Operations - Clinical Practice Management

Requires - previous experience in managing multi-site clinical practices and/or working with physicians.

This position is based in Arizona, covering 8 clinics in the Phoenix and surrounding area. Several of these clinics are branded with the Pinnacle Dermatology name.

Essential Responsibilities

• Ensures clinics are compliant with HIPAA, OSHA and CLIA requirements as well as MIPS and all state and federal regulations.
• Maximizes clinic operational efficiency, customer service, and performance, as well as physician and mid-level provider satisfaction through effective leadership.
• Prepares for and actively participates in required management meetings.
• Ensures all staff are trained effectively.
• Development and training of staff.
• Participation in economic performance directives related to direct clinic costs (labor, supplies, etc.).
• Review staffing analysis and staff schedules for adequate ratios and coverage.
• Responsible for ensuring all clinics and providers deliver the best patient experience for every patient.
• Responsible for overall clinic staffing performance. This includes interviewing, selection, hiring, terminations, performance reviews, training, payroll, and time/attendance.
• Monitor physician and mid-level provider schedules and vacation requests to maximize provider and staff efficiency, appointment availability and revenue potential.
• Coaching on areas of team leader responsibility as needed.
• Any other duties as required to ensure QualDerm Partners' operations are successful.
• Overseeing the ordering of equipment and supplies.
• Addressing physician, mid-level providers, and staff concerns.
• Responsible for achieving or exceeding targets and analyzing trends in revenue, productivity, appointments, work days and patient flow to maximize practice growth and provider performance.
• Oversees accuracy of clinic staff work schedules.

Qualifications

• Ability to use time productively and contribute to high levels of company operational efficiency and effectiveness.
• Must possess excellent leadership, organizational, computer, and communication skills.
• Ability to work effectively and cooperatively with staff, board, clients, and the public.
• Ability to maintain confidentiality of information.
• Demonstrated leadership experience. Must be able to demonstrate leadership by serving as an example to others regarding professional behavior, handling multiple tasks, maintaining a positive attitude, and in response to organizational change.
• Proficiency with Microsoft Word, Excel and PowerPoint.
• Ability to multi-task, prioritize appropriately, and work well both individually and as part of a team.

Education and/or Experience Requirements

• Bachelor's Degree: Public Health, Business Administration or Health Care Finance or related field.
• Ability to speak effectively before groups of customers or employees of organization.
• Ability to write routine reports and correspondence.
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
• 3+ years of health care administrative operations experience in upper level management and supervision.

With 150+ locations in 17 states, QualDerm Partners is the largest multi-state female-founded and owned dermatology network in the U.S. At QualDerm Partners, we are united in our purpose: to educate, protect, and care for your skin. We are committed to bringing you the very best in comprehensive skin care so that you can achieve a confident, healthier, and more beautiful you! Our mission is to educate communities and healthcare professionals about the importance of skin health; including skin cancer prevention, risk factors and how to achieve healthy skin through annual skin exams and dermatologic care.

We strive to provide the latest proven, proactive and comprehensive dermatologic care to populations in the expanding geographies we serve by making high-quality skin care timelier and more accessible all while creating a rewarding work environment for our providers and employees.

QualDerm is extremely proud to be a place where people want to come to work. As a fast growing medical and cosmetic dermatology provider, our team members all work together to ensure extraordinary care of our patients.

As we say, “you’re either taking care of our patient or taking care of those caring for our patient.”

Benefits of Joining QualDerm Partners

• Employee Assistance Program (EAP)
• Paid Time Off - accrual starts upon hire, plus 6 Paid Holidays and 2 floating days
• 401(k) - The company match is 100% of the first 3%; and 50% of the next 2%; immediately vested
• Employee Referral Bonus Program
• Company paid life insurance and additional coverage available
• Medical, dental, and vision
• Short-term and long-term disability, accident and critical illness, and identity theft protection plans
• Competitive Pay
• Employee Discounts

QualDerm Partners, LLC is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.