Receptionist/Scheduler - Various Locations

Stamford Health, a well-established, award winning Healthcare System with multiple locations in CT has an opportunity for receptionist scheduler in Stamford.
As a New Certified Great Place To Work Organization, Stamford Health Understands What It Takes To Attract Talent In Order To Improve Our Workforce And Support Our Mission, To That End We Offer

• Wellness programs
• Comprehensive, low-cost health insurance plans available day one
• Tuition reimbursement
• Free on-site parking
• Competitive salary
• Sign on bonuses for designated positions
• Tax deferred annuity and (403b) pension plan
• Paid Time Off accruals

The Receptionist/Scheduler will provide the full scope of reception and administrative office support services to the practice.

• Initiates calls as requested by Physician, Office Manager or other professional staff.
• Maintains order of document processing area /supply closets, notifying Office Manager of the need to order supplies, ensuring all supplies are distributed upon receipt and kept in their designated areas.
• Greets and directs visitors/patients courteously and professionally.
• Responsible for opening/closing office duties as needed.
• Obtains, verifies and/or updates patient demographic information.
• Collects co-pay and copy of the patient’s insurance identification card.
• Photocopying, faxing, and distributing documents as required and in a timely manner.
• Assists with answering and screening calls and the triaging process of all incoming telephone calls for urgent information or services. Schedules appointments and records and forwards messages as required.
• Responds to requests for routine information or assistance within scope of knowledge and authority and refers visitors to appropriate staff members as necessary.

Required Skills
Required Experience

• Careful attention to detail.
• Solid phone/customer service skills.
• Effective communication skills, both verbal and written English proficiency required
• High School Diploma or equivalent with a minimum of three years of related front office experience required.
• Ability to work under pressure in a fast-paced and at times hectic environment.
• Computer skills required (MS Office Word and Excel).
• We are committed to building an inclusive workplace that values diversity and inclusion and reflects the diversity of the community and patients we serve.
• Knowledge of office equipment operation (hospital computer system, telephone system, fax machine, copy machine, etc.).
• Ability to handle sensitive and confidential information.