Receptionist/Scheduler - Stamford Thoracic

Stamford Health, a well-established, award winning Healthcare System with multiple locations in CT has an opportunity for receptionist scheduler at our Nephrology practice in Stamford.
As a New Certified Great Place To Work Organization, Stamford Health Understands What It Takes To Attract Talent In Order To Improve Our Workforce And Support Our Mission, To That End We Offer

• Sign on bonuses for designated positions
• Paid Time Off accruals
• Tuition reimbursement
• Comprehensive, low-cost health insurance plans available day one
• Free on-site parking
• Competitive salary
• Wellness programs
• Tax deferred annuity and (403b) pension plan

The Receptionist/Scheduler will provide the full scope of reception and administrative office support services to the practice.

• Collects co-pay and copy of the patient’s insurance identification card.
• Assists with answering and screening calls and the triaging process of all incoming telephone calls for urgent information or services. Schedules appointments and records and forwards messages as required.
• Initiates calls as requested by Physician, Office Manager or other professional staff.
• Obtains, verifies and/or updates patient demographic information.
• Responds to requests for routine information or assistance within scope of knowledge and authority and refers visitors to appropriate staff members as necessary.
• Photocopying, faxing, and distributing documents as required and in a timely manner.
• Responsible for opening/closing office duties as needed.
• Greets and directs visitors/patients courteously and professionally.
• Maintains order of document processing area /supply closets, notifying Office Manager of the need to order supplies, ensuring all supplies are distributed upon receipt and kept in their designated areas.

Required Skills
Required Experience

• Effective communication skills, both verbal and written English proficiency required
• High School Diploma or equivalent with a minimum of three years of related front office experience required.
• Careful attention to detail.
• Solid phone/customer service skills.
• We are committed to building an inclusive workplace that values diversity and inclusion and reflects the diversity of the community and patients we serve.
• Knowledge of office equipment operation (hospital computer system, telephone system, fax machine, copy machine, etc.).
• Computer skills required (MS Office Word and Excel).
• Ability to work under pressure in a fast-paced and at times hectic environment.
• Ability to handle sensitive and confidential information.