Receptionist Jobs

Department of Health and Human Services (DHHS)
Office Assistant II
Opening Date: June 15, 2023
Closing Date: June 29, 2023
Job Class Code: 6538
Grade: 8 (Administrative Services)
Salary: $15.00 - $18.84/hr.
Position Number: 02022-3741
Core Responsibilities
This position will provide supportive services by performing varied clerical and administrative tasks within the DHHS District Office. Responsibilities include, but are not limited to:

• Scheduling conference rooms and interview rooms;
• Other tasks, as assigned, that fall within the classification.
• Receiving, routing and transferring all incoming calls and documenting all walk in traffic on the electronic walk-in log;
• Training employees providing coverage for the reception area;
• Processing outgoing and incoming mail;
• Greeting/screening individuals coming into the office and asking questions to determine needs and referring to appropriate employee, unit or office for services;
• Issuing and tracking visitor access badges;
• Troubleshooting equipment and advising others requesting technical assistance;
• Inventorying and restocking office supplies and equipment;

Minimum Qualifications
To qualify, your background must include training, education, or experience in office and administrative support work that demonstrates:

• Knowledge and application of excellent customer service standards.
• Ability to operate standard office equipment;
• Knowledge of modern office methods and procedures;

The background of well-qualified candidate will demonstrate experience in the following areas:

• Prior experience performing a broad range of administrative duties.
• Skilled in the use of standard workplace equipment and applications (MS Word, EXCEL, Outlook, SharePoint, etc.).
• Prior experience working with customer service which involves direct face-to-face contact with clients.

Please submit a cover letter addressing your skills and/or prior experience with the areas above. If you do not provide this information your application may not be processed.
Agency Information
The Department of Health and Human Services (DHHS) is dedicated to promoting health, safety, resilience, and opportunity for Maine people. The Department provides health and social services to approximately a third of the State's population, including children, families, older Mainers, and individuals with disabilities, mental illness, and substance use disorders. The Department also promotes public health, operates two state psychiatric hospitals, and provides oversight to health care providers.
District Operations is a statewide unit within the DHHS Division of Facilities Management that coordinates facilities operations, performs diverse administrative functions, and provides clerical support services to the Department. This recruitment is being conducted for a vacancy located in Biddeford.
Application Information
Please submit all documents or files in a PDF or Word format.
For additional information about this position please contact Andrea Ray-Bolduc, Business Manager at 207-822-2144, or by email at email at [email protected] . To apply, please upload a recent resume and cover letter addressing each of the required skills/experience areas above.
To request a paper application, please contact [email protected] .
Benefits
No matter where you work across Maine state government, you find employees who embody our state motto—"Dirigo" or "I lead"—as they provide essential services to Mainers every day. We believe in supporting our workforce's health and wellbeing with a valuable total compensation package, including:

• Voluntary Deferred Compensation - Save additional pre-tax funds for retirement in a MaineSaves 457(b) account through payroll deductions.
• Work-Life Balance - Rest is essential. Take time for yourself using 13 paid holidays, 12 days of sick leave, and 3+ weeks of vacation leave annually. Vacation leave accrual increases with years of service, and overtime-exempt employees receive personal leave.
• Living Resources Program - Navigate challenging work and life situations with our employee assistance program.
• Learn about additional wellness benefits for State employees from the Office of Employee Health and Wellness.
• Public Service Student Loan Forgiveness - The State of Maine is a qualified employer for this federal program. For more information, visit the Federal Student Aid office.
• Retirement Plan - The State of Maine contributes 13.16% of pay to the Maine Public Employees Retirement System (MainePERS), on behalf of the employee.
• Health Insurance Coverage - The State of Maine pays 85%-100% of employee-only premiums ($10,150.80-$11,942.16 annual value), depending on salary. Use this chart to find the premium costs for you and your family, including the percentage of dependent coverage paid by the State.
• Dental Insurance - The State of Maine pays 100% of employee-only dental premiums ($350.40 annual value).
• Gym Membership Reimbursement - Improve overall health with regular exercise and receive up to $40 per month to offset this expense.
• Health and Dependent Care Flexible Spending Accounts - Set aside money pre-tax to help pay for out-of-pocket health care expenses and/or daycare expenses.
• Parental leave is one of the most important benefits for any working parent. All employees who are welcoming a child—including fathers and adoptive parents—receive four weeks of fully paid parental leave. Additional, unpaid leave may also be available, under the Family and Medical Leave Act.
• Health Insurance Premium Credit - Participation decreases employee-only premiums by 5%. Visit the Office of Employee Health and Wellness for more information about program requirements.

There's a job and then there's purposeful, transformative work. Our aim is to create a workplace where you can learn, grow, and continuously refine your skills. Applicants demonstrate job requirements in differing ways, and we appreciate that many skills and backgrounds can make people successful in this role.
As an Equal Opportunity employer, Maine State Government embraces a culture of respect and awareness. We are committed to creating a strong sense of belonging for all team members, and our process ensures an inclusive environment to applicants of all backgrounds including diverse race, color, sex, sexual orientation or gender identity, physical or mental disability, religion, age, ancestry, national origin, familial status or genetics.
If you’re looking for a great next step, and want to feel good about what you do, we’d love to hear from you. Please note reasonable accommodations are provided to qualified individuals with disabilities upon request.
Thinking about applying?
Research shows that people from historically excluded communities tend to apply to jobs only when they check every box in the posting. If you’re currently reading this and hesitating to apply for that reason, we encourage you to go for it! Let us know how your lived experience and passion set you apart.