Receptionist (Cannabis Dispensary) Jobs

Position Summary
The Receptionist reports to a Provisioning Center (PC) Assistant Manager and is responsible for supporting the operations including, but not limited to; creating a welcoming customer experience, providing administrative support, and ensuring a clean and safe environment. The position is a key role for the company and is a critical component of the PC’s success.
Essential Duties And Responsibilities

• Help with updating leafly/weed maps in order to communicate current inventory and special offers
• Ensure a clean waiting area by sweeping and mopping interior and exterior spaces as needed. Will perform light snow removal if necessary. Maintain clean bathroom by removing garbage from bathroom andensures items are restocked
• Work to facilitate internal communications by providing information to employees, sales representative vendors, etc
• Confirm changes in the patient’s address or physician’s recommendation that may have occurred since thepatient’s last visit. Ensure patient files are up to date
• Provide reliable and accurate information to incoming callers in a friendly manner. Take messages anddirect calls to appropriate personnel
• Facilitate check-in process and direct new and existing patients to appropriate Cannabis Advisors
• Other duties as assigned by supervisor.
• Organize the queue of patients so they are seen in the order of arrival and make exceptions as needed
• Maintain a friendly, courteous, and compassionate demeanor in dealing with patients
• Provide general administrative and clerical support to the PC leadership team and staff, including; mail distribution, SOP updates, social media management, creating patient folders, organizing marketing materials, and managing entertainment in the waiting area
• Generate a welcoming environment by greeting and checking in prospective, new, and returning patients
• Work with security to ensure patient safety and flow
• Provide entry to the Provisioning Center Customer Service Area once the patient’s registration has been completed

Minimum Requirements:

• One to three years working as a receptionist in a professional environment with significant customer facing experience
• High School Diploma or equivalent
• Availability to support a 7-day retail business
• Effective communication in the English language with all stakeholders
• A combination of the above will also be considered
• Must be 21 years old
• Experience managing a complex phone system, along with strong Microsoft Office Suite exposure
• Maintain a clean appearance and professional demeanor

Preferred Requirements:

• College degree
• Point of Sale and broad computer skills
• Previous work history in the medical Marijuana industry or significant exposure and knowledge of cannabis products and the endocannabinoid system

Key Relationships:

• All Provisioning Center staff and vendors
• Patients/ Customers Assistant Manager/ General Manager

Physical Requirements:

• Extended time sitting
• Must be able to lift and carry at least 40 lbs

Other Requirements:

• Good listener and learner
• Can-do, positive attitude
• Flexible
• Team player
• Resourcefulness
• Respectful
• Follow-through and responsiveness

About Vangst:
Vangst is the cannabis industry’s hiring platform. Vangst helps cannabis companies find the talent they need to grow their business. From on-demand gig workers to trained & credential full-time employees, Vangst has built the industry’s go-to talent marketplace for all cannabis hiring. Vangst is proud to work with 1,200+ of the cannabis industry’s leading businesses.
Since raising their seed round in 2018, Vangst has become one of the fastest-growing companies in the cannabis industry and was recognized as one of Fast Company’s Most Innovative Companies.
Today, over 300,000 people have full-time jobs in the cannabis industry and this number is expected to triple over the next five years. Vangst is on a mission to fill every job in the cannabis industry.
Vangst’s headquarters is in Denver, CO. Vangst is a Series B company backed by Lerer Hippeau, Colle Capital, Level One Fund, Snoop Dogg’s Casa Verde Capital, and others.
Vangst provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
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