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Company | STIIIZY |
Address | East Leroy, MI, United States |
Employment type | FULL_TIME |
Salary | |
Category | Manufacturing |
Expires | 2023-07-23 |
Posted at | 10 months ago |
Are you interested in working for the world's largest cannabis market with a footprint that covers the entire breadth of the state of California? Are you someone who wants to be part of the growth of a fast growing industry? At IGS Solutions LLC, our mission is clear: to provide the ultimate one stop shop cannabis experience by offering exceptional customer service and diversified products. We strive to build long-term customer loyalty. We’re building a consumer-centric organization that is focused on sharing the transformational potential of cannabis with the world.
- Assisting associates when resolving customer issues
- Ensure sales associates are following proper cash handling protocol
- Applying store credit and discounts according to the store’s policy
- Assisting in the store’s opening and closing protocols
- Handling defectives and exchanges according to the store’s 7-Day exchange policy
- Conducting energizing daily huddles to inform the team about daily deals, promotions, new drops, slow movers and their prices/selling points
- Training and evaluating new receptionists/sales associates to ensure they can abide by all company’s standard operating procedures
- Applying employee discounts according to the store’s policy
- Help build an exceptional team that will uphold and deliver our mission, vision, and goals to employees and customers
- Checking in with new employees regarding their knowledge, growth, and capacity within position
- Other duties as can be assigned by management and are not limited to the following: Conducting supply inventory counts, ensuring employees are punching in and out appropriately, issuing walkies at the beginning of the shift, and confirming all walkies have been returned at end of shift.
- Assessing all employees’ performance to ensure they are all meeting targeted observation goals for the day in order to improve store’s financial/operational performance
- Opening registers at the start of a shift
- Ensuring sales associates are putting products back in its original place and tidying their zones
- Create and promote a healthy team culture where individual employees have the capacity and feel empowered to work autonomously while striving to meet a common collaborative goal
- Conducting register drops
- Assisting in the maintenance of display cases
- Overseeing timely returns from breaks
- Administering and documenting all breaks to employees at appropriate times
- Lead and inspire team members to continuously grow, learn, and evolve personally and professionally
- Documenting diligently of all reception/sales associate observations (areas of praise/growth) and reporting notes to management team
- Monitoring the shop’s milieu by ensuring that front-line employees are always shouting their WELCOME’s; the overall vibes are upbeat and cheerful, and customers are leaving 100% satisfied with plans to return
- Serving as the liaison between receptionists/sales associates and managers
- Promote an environment and culture that is focused on positive and healthy interactions
- Coordinating bathroom/water breaks for employees accordingly
- Overseeing that each employee does not hit meal penalties
- Open availability preferred (must be able to work 2 weekend days Fri-Sun)
- Minimum 21 years of age
- 2 years of leadership experience
- Be able to stand for prolonged periods of time, bend, kneel, squat, and twist
- Must be able to lift 20 pounds at times
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