Receiving Manager Jobs

USD $18.00/Hr. -

The Job in a Nutshell

The Receiving Manager is responsible for the successful operation of the receiving department as well as training, directing and monitoring all department staff. Department Managers are responsible for the success of their own department and are required to fulfill the duties of the Manager on Duty (MOD) on a scheduled basis.

Main Ingredients

• Researching and processing all discrepancies.
• Maintaining the safety and security of customers and employees.
• Maintaining a clean and organized back room.
• Continually increasing product knowledge.
• Working with the store manager to address performance and/or disciplinary issues within the department.
• Training and monitoring department personnel including assigning and following up on tasks.
• Operating a forklift and pallet jack as required.
• Working a schedule based on store needs which includes evenings, weekends, holidays. Position requires working five days, 40 hours per week and attending mandatory store meetings.
• Answering customer questions per company standards and policies, including the use of Structure/Function statements and/or statements of nutritional support.
• Using SAP and inventory management software, running and analyzing reports on BEx, emailing and utilizing other IS programs as needed.
• Ensuring all in-stock products/conditions meet company standards.
• Scanning all incoming and outgoing product.
• Communicating with department managers regarding delivery issues and vendor out-of-stocks.
• Working with other department managers to cross-train staff to accomplish all needed tasks.
• Accurately receiving all incoming products including date, accuracy and damage checking.
• Opening and closing of store, including DSR and the closing cash process.
• Processing all POs, RPOs, mispicks, invoices and paperwork timely and accurately.
• Following up on special orders.
• Staging products for efficient delivery to the sales floor.
• Exemplifying integrity, responsibility, excellence and adhering to all policies.
• Handling register functions including backup cashiering, managing customer returns, addressing customer complaints, and covering register shift changes, including those for scheduled breaks.
• Providing World Class Customer Service as a number one priority.
• Assisting in interviewing and hiring for department needs.

Although this is a general outline of job responsibilities all employees are expected to be “hands on” and do whatever it takes to get the job done and make the company thrive.

Recipe for Success

• Ability to manage changing priorities and to stay focused with the task at hand.
• High School diploma, GED or equivalent preferred.
• 1-2 years of experience supervising others preferred.
• 1-2 years of experience in retail experience in a grocery or retail environment; natural foods background is a plus.
• Highly organized with great attention to detail.
• Proficient in MS Word, Excel and Outlook.
• Ability to take direction and follow through.
• Ability to obtain forklift certification.
• Must be cashier trained and able to count currency.
• 1-2 years of receiving experience preferred.
• Excellent customer service skills.
• Sense of urgency in the completion of tasks.
• Ability to pass food safety training courses and/or certifications as required by law and maintain compliance by keeping certifications up to date and registered if applicable.

This job description is not an employment contract. It does not guarantee a job or that the above listed duties are the limit of responsibilities. The job and job description are subject to change with and without notice. Employees are required to accomplish any and all tasks as assigned by the Store Manager and/or other corporate managers that may not be listed in this job description.

Here’s an overview of the benefits we offer our good4u Crew to help ensure the health and wellbeing of you and your family, now and well into the future

All Crew Members

• Employee Referral Program
• Birthday Bonus Pay
• Regular, Scheduled Pay Increases
• Paid Nutrition Education
• Advancement Opportunities and Career Development
• Good4u Crew Member Discount
• Vitamin Bucks (up to $2,080 earned as store credit annually)
• Paid Time Off (sick days and vacation) that Increases with Tenure
• Health and Wellness Program
• {N}power Program (customer appreciation and rewards program)
• Employee Assistance Program (EAP)
• Holiday Pay for 5 Holidays – Stores Closed

Full-Time Crew Members (30+ hours/week)

• Paid Parental Leave
• Company Paid Short-Term Disability Insurance
• Retirement Savings Plan (401k) with discretionary Company Match
• Company Paid Life Insurance
• Medical, Dental and Vision Insurance
• Health Savings Account (HSA) with Company Match
• Voluntary Benefits Including Hospital Indemnity, Accident Insurance, Long-Term Disability Insurance, Term Life Insurance
• Paid Medical Leave (through company paid short-term disability insurance)
• Healthcare and Dependent Care Flexible Spending Account (FSA)

Diversity Statement

At the heart of Natural Grocers' commitment to our community and crew is this belief All people should be empowered to experience health and wellbeing! We cannot be true to this conviction without honoring diversity and cultivating inclusion throughout every aspect of our organization.

At Natural Grocers, we honor our differences, embrace diversity, and cultivate inclusion because both individual and societal health are rooted in these principles. Our Crew is diverse not only in gender, race, ethnicity, sexual orientation, religion, abilities, and age but also in cultural backgrounds, thoughts, and ideas. Celebrating our diversity refreshes, expands, and shapes our perspective, energizing our mission of equitable access to health and wellness for all. We welcome everyone who would like to join us in this mission, with gratitude for the unique life experience each person brings to the table. We’re committed to nurturing an ecosystem of diversity and inclusion in which our Crew can continue to thrive.

Physical Capabilities and Environmental Demands

N = Never

O = Occasional; 1-33% of time

F = Frequent; 34-66% of time

C = Constant; 67-100% of time

Physical Requirements

• Must have the ability to constantly lift or carry up 10 lbs., frequently lift or carry 11-20 lbs., and occasionally lift or carry 21-100 lbs.
• Must have the ability to frequently push or pull up to 15 lbs. and occasionally push or pull 16-100 lbs.
• Must be able to frequently to reach above chest.
• Must be able to constantly walk, stand, use fine motor manipulations, grip, bend, twist, turn, and reach outward for the duration of the work shift.
• Must be able to occasionally sit, squat, kneel, and climb as needed.
• Must be able to occasionally use the computer for data entry and use of mouse.
• Requires the use of both arms and both hands with full range of motion.

Environmental Requirements

• Must be able to occasionally work with noise, cold, heat, wet, humid, outside, heights, and contact stress.
• Must be able to frequently work with sharp tools and equipment, dust, fumes, and congested worksite.