Receiving Assistant Jobs

USD $17.00/Hr. -

The Job in a Nutshell

The Receiving Assistant is responsible for assisting the Receiving Manager in the successful operation of the receiving department.

Main Ingredients

• Taking the initiative to provide additional help and backup in the store and providing store backup on the sales floor when receiving duties are complete.
• Scanning all incoming and outgoing product.
• Exemplifying integrity, responsibility, and excellence and adhering to all policies.
• Processing POs, RPOs, mispicks, invoices and paperwork timely and accurately.
• Assisting the receiving department manager in accurately receiving all incoming products including date, accuracy and damage checking.
• Continually increasing product knowledge.
• This position has limited Manager on Duty but is never intended to be the overall Manager on Duty for the store.
• Maintaining a clean and organized back room.
• Staging products for efficient delivery to the sales floor.
• Supporting store opening and closing activities including Daily Sales Report (DSR) and cash handling and cashier closeout responsibilities.
• Working a schedule based on store needs which includes evenings, weekends, holidays. Position requires working five days, 40 hours per week and attending mandatory store meetings.
• Assisting in training and monitoring of department personnel including assigning and following up on tasks.
• Providing World Class Customer Service as a number one priority.
• Handling register functions including backup cashiering, managing customer returns, addressing customer complaints, and covering register shift changes, including those for scheduled breaks.
• Using SAP and inventory management software, emailing and utilizing other IS programs as needed.
• Operating a forklift and pallet jack as required.
• Communicating with department managers regarding delivery issues and vendor out-of-stocks.
• Following up on special orders.
• Maintaining the safety and security of customers and employees.
• Working with the department managers to address performance issues within the department.
• Answering customer questions per company standards and policies, including the use of Structure/Function statements and/or statements of nutritional support.
• Researching and processing all discrepancies.

Although this is a general outline of job responsibilities all employees are expected to be “hands on” and do whatever it takes to get the job done and make the company thrive.

Recipe for Success

• Must be cashier trained and able to count currency.
• 1 year of experience supervising others preferred.
• Ability to manage changing priorities and to stay focused with the task at hand.
• Highly organized with great attention to detail.
• High School diploma, GED or equivalent preferred.
• Ability to pass food safety training courses and/or certifications as required by law and maintain compliance by keeping certifications up to date and registered if applicable.
• 1 year of experience in grocery/retail or receiving environment preferred; natural foods background is a plus.
• Ability to take direction and follow through.
• Ability to obtain forklift certification.
• Proficient in MS Word, Excel and Outlook
• Possess excellent customer service skills.
• Possess a sense of urgency in the completion of tasks.

This job description is not an employment contract. It does not guarantee a job or that the above listed duties are the limit of responsibilities. The job and job description are subject to change with and without notice. Employees are required to accomplish any and all tasks as assigned by the Store Manager and/or other corporate managers that may not be listed in this job description.

Here’s an overview of the benefits we offer our good4u Crew to help ensure the health and wellbeing of you and your family, now and well into the future

All Crew Members

• Advancement Opportunities and Career Development
• Regular, Scheduled Pay Increases
• Birthday Bonus Pay
• Good4u Crew Member Discount
• Paid Nutrition Education
• Vitamin Bucks (up to $2,080 earned as store credit annually)
• Employee Assistance Program (EAP)
• Holiday Pay for 5 Holidays – Stores Closed
• Paid Time Off (sick days and vacation) that Increases with Tenure
• Health and Wellness Program
• Employee Referral Program
• {N}power Program (customer appreciation and rewards program)

Full-Time Crew Members (30+ hours/week)

• Health Savings Account (HSA) with Company Match
• Medical, Dental and Vision Insurance
• Retirement Savings Plan (401k) with discretionary Company Match
• Healthcare and Dependent Care Flexible Spending Account (FSA)
• Company Paid Life Insurance
• Paid Parental Leave
• Voluntary Benefits Including Hospital Indemnity, Accident Insurance, Long-Term Disability Insurance, Term Life Insurance
• Paid Medical Leave (through company paid short-term disability insurance)
• Company Paid Short-Term Disability Insurance

Diversity Statement

At the heart of Natural Grocers' commitment to our community and crew is this belief All people should be empowered to experience health and wellbeing! We cannot be true to this conviction without honoring diversity and cultivating inclusion throughout every aspect of our organization.

At Natural Grocers, we honor our differences, embrace diversity, and cultivate inclusion because both individual and societal health are rooted in these principles. Our Crew is diverse not only in gender, race, ethnicity, sexual orientation, religion, abilities, and age but also in cultural backgrounds, thoughts, and ideas. Celebrating our diversity refreshes, expands, and shapes our perspective, energizing our mission of equitable access to health and wellness for all. We welcome everyone who would like to join us in this mission, with gratitude for the unique life experience each person brings to the table. We’re committed to nurturing an ecosystem of diversity and inclusion in which our Crew can continue to thrive.

Physical Capabilities and Environmental Demands

N = Never

O = Occasional; 1-33% of time

F = Frequent; 34-66% of time

C = Constant; 67-100% of time

Physical Requirements

• Must be able to occasionally use the computer for data entry and use of mouse.
• Must be able to constantly walk, stand, use fine motor manipulations, grip, bend, twist, turn, and reach outward for the duration of the work shift.
• Must have the ability to constantly lift or carry up 10 lbs., frequently lift or carry 11-20 lbs., and occasionally lift or carry 21-100 lbs.
• Must be able to frequently to reach above chest.
• Requires the use of both arms and both hands with full range of motion.
• Must have the ability to frequently push or pull up to 15 lbs. and occasionally push or pull 16-100 lbs.
• Must be able to occasionally sit, squat, kneel, and climb as needed.

Environmental Requirements

• Must be able to frequently work with sharp tools and equipment, dust, fumes, and congested worksite.
• Must be able to occasionally work with noise, cold, heat, wet, humid, outside, heights, and contact stress.