Quality Systems Manager Jobs

Vantage is a fast-growing, leading global supplier of naturally derived specialty ingredients and formulations that cater to the evolving needs of consumer and industrial markets. Through our chemistries, our customer focus and our vertically integrated farming, manufacturing, and formulation facilities around the world, we are Enabling Tomorrow’s Solutions Today.
With more than 1,000 employees, $1+ billion in sales and a footprint in 13 countries around the world, Vantage is driven by an intense focus on our customers, providing a broad portfolio of customized solutions, formulations and ingredients that are tailored to meet their specific needs.
Vantage is structured in two divisions: Consumer Solutions is focused on market segments where we have the right product portfolio and technical capabilities to win. Our Beauty & Personal Care and Food business units aim to be the customer’s partner of choice in delivering solutions, formulations and ingredients that best meet their needs. Performance Solutions encapsulates our Performance Materials and Oleo business units and is focused on select industrial applications where we offer differentiated solutions built on our foundational oleo chemistry.
Under the leadership of Steve Doktycz, a 27-year chemical industry and strategic development veteran, its tenured leadership team represents decades of industry experience coupled with entrepreneurial spirit and a passion for natural chemistries. Vantage is headquartered in the United States (Deerfield, IL, a Chicago suburb).
Since its inception in 2008, Vantage’s continued growth has been realized through a combination of focused commercial efforts, significant capital investment into our manufacturing assets, strategic entry into geographic markets and niche acquisitions to develop our leading portfolio of natural-based specialty ingredients.
Vantage™ is backed by H.I.G., a leading global alternative investment firm with $43 billion of equity capital under management with a focus on the small and midcap segments of the market, with a minority investment by The Jordan Company.
For more information: www.vantagegrp.com
Job description: The Quality Systems Manager will lead and maintain the site Quality Management System ensuring control of all documents, lead the Food Site Safety, HACCP, and Food Defense Teams, and manage customer complaints and closure of CAPAs. Responsible for leading our internal audit programs, and hosting external auditors from regulatory organizations and customers to ensure the site maintains its quality registrations e.g. ISO 9000, FDA, FSSC 22000/22002 with GFSI status, Kosher, Halal, etc, and passes all customer audits. Actively ensure the site meets cGMP, GDP, and IPEC requirements and FDA recommendations for good practices for glycerine, animal feed, and fatty acids as needed.
Duties and Responsibilities

• Coordinate and lead streamlined management review meetings, customer complaint reviews, and other quality meetings.
• Tailor quality solutions to the chemical, food, personal care, pharmaceutical, etc. requirements for the area, product, and personnel.
• Determine and monitor quality KPIs to align with site and global monitoring programs, and provide monthly and annual metrics, tracking trends and working with operations and the business to improve quality.
• Assist all departments to ensure quality documents are maintained, and quality actions are completed in a timely fashion.
• Carry out all activities in a safe and professional manner following company procedures to ensure that all work is properly done and documented.
• Assist Sales/ Marketing/ Technical Service to retain existing business or obtain new business by providing the necessary quality, technical, and regulatory knowledge and assistance both for the products and their applications in the market. This can include questionnaires, regulatory matters, specifications, and other documentation.
• Run the customer complaint system, properly, and promptly answer customers’ issues, and work with departments to complete root cause and corrective/ preventive actions to meet business goals within the established due date.
• Be proactive in quality initiatives and engage all departments.
• Actively participate in various quality assurance and quality control activities on the site, e.g. in terms of documentation, product monitoring, and quarterly quality monitoring of products so that quality and regulatory standards are maintained.
• Make input to quality control to help achieve and maintain best practices and high standards.
• Lead and actively participate in the site’s internal auditor program for ISO 9000 Quality, FSSC 22000 Food Safety, and Q7 so it meets all quality and customer standards. Provide coaching as needed for auditors and new auditors.
• Train and develop personnel at the site on cGMP requirements, GDP, Food Safety, Root Cause Analysis, internal audits, and other quality topics for new personnel, recurring training, or quality initiatives. Ensure site is educated and aware of the requirements and expectations for maintaining regulatory and customer compliance.

Qualifications

• Prefer knowledge of FSCC 22000, Food Safety, Food Defense, HACCP, and ICH Q7.
• Good verbal communication skills and strong ability to write technical reports or documents for internal and external use.
• Microsoft Office, e-QMS systems, LIMS, and SQC/SPC statistical software.
• BS degree in chemistry/ food science/ pharma or related subject with four or more years working in a quality environment involving quality systems and a knowledge of quality assurance and quality control.
• Quality auditing experience.
• Working knowledge of ISO 9000.
• Good leadership and interpersonal skills to work with those in the group, in the production and operations teams, internal & external auditors, and with outside customers and suppliers so that goals can be met.