Quality Strategy Coordinator Jobs

• Performs independent research and analysis of data quality or integrity issues and makes recommendations regarding findings and/or implementation of new quality strategies.
• Establishes anticipated requirements for completion of work plans, establishes and adheres to project deadlines, identifies and addresses administration priorities.
• Serve as the primary Subject-Matter Expert (SME) regarding LTSS-related quality standards required per Federal and District rules and developing effective monitoring tools.
• Provides training and support to the Quality Improvement Strategy team on systems, policies, and procedures.
• Develops and implements policies and procedures for the oversight and monitoring of quality of LTSS financed by DHCF.
• Performs other duties as assigned.
• Ensures quality and sustainability of quality management system production processes.
• Evaluates agency planning and control activities in compliance with applicable statements of policy and procedures.
• Works with health care provider organizations and health care advocacy organizations on policy and programmatic changes.
• Assists in collaboration and coordination with other District agencies to use District government data sources effectively in support of existing programs, health system reforms, and interagency initiatives intended to improve the oversight of service delivery for vulnerable populations.
• Leads research and analysis for development and implementation of a continuous quality improvement system and its required tools for the oversight of LTSS.
• Leads the development, planning, and coordination of the LTSS Quality Improvement Strategy Team to facilitate better data collection/ aggregation for evidence-based reporting.
• Documents work in accordance with agency standards to support findings and recommendations, and ensure objectives are achieved.
• Analyzes complex business processes and data in order to identify risks, assess significance, and communicate findings.
• Communicates findings and recommendations, both written and oral, to promote constructive change. Collaborates with management to establish timely, appropriate action plans and follow-up. Routinely monitors pertinent policies, laws, and regulatory requirements to ensure compliance with external regulations.

Requirements

• Mastery knowledge and expert experience with system development, data analysis, analytic application, reporting, administrative data sources, data use policies and procedures.
• Skill in establishing and maintaining effective relationships with co-workers, supervisors, and representatives of activities studied to resolve routine problems and provide advice and assistance on routine matters.
• Knowledge of the office's mission, goals, programs, and administrative and operating procedures. Expert experience with developing Medicaid programs and policies.
• Demonstrated written and oral communication skills.
• Mastery skill in analyzing healthcare service requirements and formulating policies. Ability to plan, organize, and implement independent projects concurrently.
• Skill in interacting with employees at all levels with tact, confidentiality, and diplomacy. Experience with leading work teams to develop, implement and operate special projects (e.g., grant-funded or Medicaid demonstrations).
• Mastery skill in critically reviewing, assessing, and analyzing policies and programs and developing recommendations.
• Expert knowledge of management analysis methodologies, techniques, and tools sufficient to provide guidance, direction, and support.
• Maintains the highest standards of conduct and ethical behavior; exercises sound professional judgment and demonstrates professional knowledge.
• Expert experience identifying and analyzing system deficiencies and problemsolving to prevent recurrence.
• Mastery skill in applying judgment regarding program and performance deficiencies and conditions and exercising tact and discretion when handling sensitive conversations and situations.
• Demonstrated experience with oversight of quantitative and/or qualitative analysis.
• Expert experience implementing and overseeing day-to-day operations related to special projects or programs.
• Mastery skill to perform multi-task functions, organize and manage time effectively to meet deadlines and balance priorities.
• Proven background in being self-managed, and application of advanced problemsolving and decision- making techniques.
• Mastery knowledge of Quality Framework for long term care programs.

The Contractor’s quality strategy coordinator, at a minimum, shall meet the following experience and education requirements: 1) Graduation from an accredited four-year college or university with a bachelor’s degree plus five (5) years of specialized experience - specialized experience is experience which is in or directly related to the line of work of the position and has equipped the applicant with the particular knowledge, skills, and abilities to successfully perform the duties of the position. OR 2) An equivalent combination of education and experience as determined by the DHCF Program Manager

Benefits

Health, short-term and long-term disability; vision and dental available