Quality Coordinator - Remote

Delivering an exceptional infusion experience, everywhere. Delivering on our unyielding commitment, always.

Naven Health is a nationwide home infusion nursing network and clinical platform focused on delivering specialized, truly exceptional infusion care. With over 1,600 team members, including over 1,500 nurses, we are a company aligned to the values of the nurses at our center – to provide an exceptional infusion experience, everywhere. Naven Health delivers home infusion services for a broad range of specialized therapies, as well as clinical trial services and special programs for pharmaceutical manufacturers. Joining the Naven Health team means being a part of a dynamic and growing organization that is dedicated to our customers, our teammates, and the patients we serve.

Summary:

The Nursing Network Quality Coordinator is responsible for reviewing and ensuring accurate data submitted by field nurses.

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Job Responsibilities (listed in order of importance and/or time spent)

• Make adjustments to time, premiums and consult with field nurses for missing forms
• Saving notes within the software platform
• Consult and coordinate with field nurses for error correction
• Sending notes to pharmacies and/or physician offices upon request OR contracted to do
• Analyze computer reports for errors from field nurses
• Uploading notes onto the software platform
• Other duties as assigned by the Manager of Quality
• Answering corporate phone calls

Supervisory Responsibilities

Does this position have supervisory responsibilities?

(i.e. hiring, recommending/approving promotions and pay increases, scheduling, performance reviews, discipline, etc.)

No - X

Yes

Basic Education And/or Experience Requirements

• 1yr of related healthcare quality experience
• High school diploma or equivalent

Basic Qualifications

• Must be able to use Microsoft Office and other related software
• Answering phones and typing skills
• Strong communication skills - verbal, written and presentation
• Interacts effectively, collaboratively and cooperatively.
• Strong attention to detail within emails
• Excellent verbal and written communication skills within emails

Physical Demand Requirements

• Ability to work on a personal or laptop computer for extended periods of time

Travel Requirements: (if required)

• N/A

Preferred Qualifications & Interests (PQIs)

• Quality systems experience

Due to some state pay transparency laws, below is the minimum pay for the position:

Salary to be determined by the applicant's education, experience, knowledge, skills, and abilities, as well as internal equity and alignment with market data.

Minimum pay is $15.70+

Benefits:

• Paid Time off
• Dental Insurance
• Disability Insurance
• 401k
• Health Insurance
• Life Insurance
• Vision Insurance

Naven Health subscribes to a policy of equal employment opportunity, making employment available without regard to race, color, religion, national origin, citizenship status according to the Immigration Reform and Control Act of 1986, sex, sexual orientation, gender identity, age, disability, veteran status, or genetic information.