Quality Assurance Analyst Jobs

Job Details

Job Location

Nashville, TN Corporate Office - Nashville, TN

Remote Type

Optional Work from Home

Education Level

4 Year Degree

Travel Percentage

None

Job Category

Software Development

Description

As the #1 advisor for developing and empowering people to deliver the highest quality care, HealthStream’s brands include best-in-class apps, software, and specialized solutions. Over the last 30+ years, our Company has remained committed to solving big problems and growing into new product lines, including VerityStream, scheduling and capacity management apps, and more. We are constantly innovating and finding new ways to positively impact healthcare organizations.

What does our values-based culture offer you?

• Work-from-home flexibility
• A mission-oriented mindset
• A collaborative work environment
• A chance to grow your career

All our HealthStreamers share a common vision: to improve the quality of healthcare by developing the people who deliver care. For over 30 years, we have remained committed to providing effective solutions through innovation and constant growth. Today, we offer a unified suite of products to streamline scheduling, credentialing, training and learning management, workforce development, and other key areas in the healthcare industry. We provide recurring value and, as a HealthStreamer, you will be at the forefront of healthcare technology innovation!

We offer work-from-home flexibility as part of our hybrid workplace policy. Our three Resource Centers (located in Nashville, TN; Boulder, CO; and San Diego, CA) are available for scheduled in-person events or assigned workspaces for those who want to work in the office. Remote team members also have access to flexible space scheduling for occasional use.

We encourage collaboration and commit to growth for our entire team. Our thriving culture allows our team members to continuously solve big problems, and we value these contributions. If you want to work for a company committed to its values and vision, HealthStream is the place for you!

The Team You Will Be Supporting

At HealthStream we provide healthcare organizations:

• Transformative credentialing
• Evaluation solutions
• Privileging
• Enrollment

We make sure patients receive competent care from qualified people. As a HealthStream team member, you would help this vision come to life. We pride ourselves on being a community where you can both build your career and take time away to fulfill your life goals and commitments.

Your Role As a HealthStreamer

Position Summary

Works with the development team to design, develop and execute test plans for our proprietary software applications.

Essential Duties And Responsibilities

• Relays pertinent defect information to QA/Development/Product team members
• Assists in setup / configuration of QA Testing environments
• Assists development team in diagnosing user problems and documents issues found
• Participates in Team Meetings to discuss team goals, tasks, and tools
• Performs related duties as required
• Assists in all phases and types of software testing functionality testing, acceptance testing, regression testing, performance testing, browser compatibility testing, accessibility testing, automated testing, end-to-end and other types as required
• Learns new test related tools to assist in QA testing (as needed)
• Works closely with development team to reproduce errors, identify issues and resolve problems
• Ensures that all bugs are documented, tracked and updated during the testing cycle using the bug documentation software
• Designs, documents and executes manual and automated test cases for ongoing software releases and new software products

Qualifications

What You Will Need to be Successful

Education, Experience And Knowledge Required

• Practical knowledge of relational database theory; experience with SQL Server Query Analyzer is a plus.
• Knowledge of Agile software/web development methodology is preferred, but not required
• 1-2 years experience in application testing required
• Bachelor's Degree in Computer Science, Information Systems, or other related discipline preferred.
• Experience with designing and writing automated test scenarios is preferred, but not required.

Skills And Abilities Required

• Continuous Improvement - Keeping an open mind; seeking new ideas and ways of doing things to streamline processes and increase client/customer satisfaction
• Demonstrate excellent attention to detail, organization skills, and time management skills.
• Work Ethic - Setting high standards for ones work; taking care to ensure all aspects of work are completed accurately
• Motivation - Highly motivated individual with a genuine interest in improving and creating solutions
• Communication & Positive Presence - Listening attentively and respectfully; expressing thoughts and ideas effectively and conciselyboth verbally and in writing. Exhibiting a pleasant attitude
• Work independently with limited supervision, and as part of a team.
• Adaptability - Being flexible and continuing to function effectively during times of change
• Ability to communicate clearly and effectively with other team members.
• Collaboration - Cooperating and working effectively with others in the pursuit of common goals
• Planning & Organizing - Appropriately prioritizing activities, scheduling time, and utilizing resources to complete tasks in an efficient and timely manner while paying attention to details
• Critical Thinking - Using sound judgment, logic, and common sense to identify efficient and effective ways of approaching problems or new initiatives
• Customer Service - Treating clients/customers with a high level of respect and taking action in order to meet or exceed expectations and resolve problems
• Accountability - Taking responsibility for one's actions and the consequences that result from those actions

Benefits

HealthStream offers a comprehensive benefits package to eligible employees, including:

• Critical Illness Insurance
• Life Insurance
• Fitness Reimbursement
• Pet Insurance
• Legal Protection
• Paid Time Off
• Parental Leave
• Medical Bridge Insurance
• Health Savings Account
• Medical, Dental and Vision insurance
• Flexible Spending Account
• Short- and Long-Term Disability
• 401k and Roth
• Employee Assistance Program
• Accident Insurance
• Identity Protection

If you have a passion for improving healthcare outcomes and empowering healthcare workers, come join the HealthStream team! We hope you join us and be a HealthStreamer!