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Purchasing & Procurement Customer Service Rep
Company | Hi-Quality Recruits |
Address | Horicon, WI, United States |
Employment type | CONTRACTOR |
Salary | |
Category | Appliances, Electrical, and Electronics Manufacturing |
Expires | 2023-08-06 |
Posted at | 10 months ago |
We are seeking a Purchasing & Procurement Customer Service Rep to support a global electrical distribution company in Bristol, IN or Horicon, WI.
- Monitor the quality and timeliness of products and materials supplied; may coordinate the return of damaged goods and/or replacement items.
- Follow all company and customer Standard Operating Procedures.
- Place purchase requisitions and vendor purchase orders.
- Research and resolve account payables nonconformance with suppliers.
- Produce customer KPI measurement data.
- Review and approve assigned inventory forecasts produced by the company’s inventory management or other Enterprise Resource Planning application.
- Negotiate and coordinate vendor returns for aging, expired, or excess inventory; coordinate other liquidation activities as required.
- Perform procurement activities to ensure the customer’s current and anticipated demand for products and materials (stock and/or non-stock, or spot buy) are met and in alignment with the company’s purchasing strategies.
- Research, assess, and make recommendations for vendors and/or specific items of request to ensure they comply with specifications and meet the customers quality, pricing, and delivery standards.
- Review and approve daily replenishment recommendations produced by the company’s inventory management or other Enterprise Resource Planning application.
- Identify opportunities for and document customer cost savings.
- Maintain and cultivate relationships with one or more suppliers, vendors, and assigned customers.
- Assess existing orders to determine action for expediting or de-expediting for optimal delivery.
- Follow-up on the status of purchase orders with vendors to ensure timely delivery; and communicate status of orders with customers.
- Communicate with vendors to resolve problems with timeliness and product quality.
- Perform other duties as assigned.
- Adhere to LEAN operating practices; ensure the worksite is professional, clean and neat always.
- CPM certification (preferred)
- High school diploma or equivalent (required)
- Bachelor’s degree in a related field; Business, Finance, etc. (preferred)
- Excellent customer service.
- Demonstrated strong attention to detail, organizational and execution skills.
- Computer skills and aptitude to learn the various Enterprise Resource Planning (ERP) and Inventory Management applications.
- Must have some form of purchasing experience working with vendors and suppliers; preferably in an automotive manufacturing setting
- 1-3 years of relevant experience
- Mathematical aptitude for basic calculations.
- Strong attention to detail and accuracy.
- Proficiency with MS-Office products.
- Self-starter with the ability to work independently.
- May be required to occasionally lift and/or move up to 25 pounds.
- Understanding of inventory concepts
- Strong verbal and written communication skills.
- 1+ years of procurement experience
- MRO purchasing experience
- Automotive knowledge
- Dental
- Temp-to-hire
- Medical
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