Unfortunately, this job posting is expired.
Don't worry, we can still help! Below, please find related information to help you with your job search.
Don't worry, we can still help! Below, please find related information to help you with your job search.
Related keywords
Some similar recruitments
Customer Service Rep - Remote
Recruited by Harley-Davidson Motor Company 10 months ago
Address Wisconsin, United States
Purchasing & Procurement Customer Service Rep
Recruited by Hi-Quality Recruits 10 months ago
Address Horicon, WI, United States
Leaf Filter Installer/Subcontractor
Recruited by Leaf Home 11 months ago
Address , Evansville, 47725, In
$75,000 a year
Leaf Filter Installer/Subcontractor
Recruited by Leaf Home 1 year ago
Address , Ridgeland, 39157, Ms
$75,000 a year
Central Service Technician Jobs
Recruited by Marshfield Clinic 1 year ago
Address Marshfield, WI, United States
Customer Service Rep Jobs
Recruited by Dynamic Workforce Solutions 1 year ago
Address Elkhorn, WI, United States
Central Service Technician Jobs
Recruited by Marshfield Clinic 1 year ago
Address Weston, WI, United States
Ft Customer Service Rep 1238
Company | CNG Holdings, Inc. |
Address | Milwaukee, WI, United States |
Employment type | FULL_TIME |
Salary | |
Category | Financial Services |
Expires | 2023-06-11 |
Posted at | 1 year ago |
- Interact with customers, using active listening skills, to confirm or clarify information and diffuse customer complaints.
- Process all transactions accurately and per company policy, including but not limited to loans, check cashing, and Net Spend.
- Answer telephone inquiries in response to general questions, customer applications, requests, or other issues.
- Perform outbound customer sales, courtesy, and collection calls in accordance with federal regulations, store operating procedures, and district or region volume expectations.
- Handle and count currency, cash, and coins to include managing a cash drawer, counting cash deposits, moving cash from secure safe to cash drawer, and other cash handling requirements; may be responsible for bank deposits or bank pick-ups.
- Comply with federal and state regulations and Company policies and procedures.
- Respond professionally and accurately to customers, explaining possible solutions and ensure the customer feels supported and valued.
- Balance individual batch receipts with store sales reports at end of day and assist with resolving over/short discrepancies.
- Serve and educate customers on the product portfolio by presenting all options for products and/ or services to customers that meet their needs.
- Perform customer verifications to validate information presented.
- Escalate issues to the store manager, District Director of Operations (DDO), and corporate office if unable to resolve the issue directly with the customer.
- Complete compliance trainings and quarterly I Agree timely.
- Other duties as assigned.
- Ability to multitask, prioritize, and work in an autonomous environment
- Must have own personal reliable transportation in compliance with published policy and procedure, this may not include public transportation, transportation from family or friends, must maintain a valid Driver’s License and valid Automobile Insurance while employed by the company
- High school diploma, GED, or equivalent experience
- Strong customer service, active listening, and verbal and written communication skills
- Proficient in Microsoft Office programs
- Ability and willingness to consistently live and embrace our core values of accountable, inclusive, transparent, and focused
- 1+ year(s) of experience with sales, customer service, and/or cash handling preferred
- Extended phone usage
- Call center/retail/office environment
- Extended viewing of computer screens and typing
- Extensive cash handling
- Must be able to lift up to 50lbs, with or without reasonable accommodations
- Long periods of standing
- Must work assigned shifts as scheduled
- May require overnight travel
- May be asked to travel to neighboring districts
- Must be able to travel to all stores within the assigned district with personal vehicle
-
Systems Analyst - Excel, Xml, Sql, Scripting
By CyberCoders At Salt Lake City, UT, United States 8 months ago
-
(Senior) Finance & Shared Services Manager
By Catholics For Choice At Washington, DC, United States 8 months ago
-
Paralegal - Probate Administration
By CyberCoders At Miami, FL, United States 8 months ago
-
Account Executive - Automotive Software
By ECW Search At United States 8 months ago
-
Construction Project Coordinator Jobs
By CyberCoders At River Falls, WI, United States 8 months ago