Public Area Supervisor (20335) Jobs

Job Details
Job Location
Agua Caliente Rancho Mirage - Rancho Mirage, CA
Position Type
Full Time
Travel Percentage
None
Description
Summary
Responsible for the on-going operations and supervision of the Environmental Services Department.
Essential Duties And Responsibilities (other Duties May Be Assigned)

• Supervise preparation of work schedules for all EVS shift.
• Assists the EVS Manager with the overall direction, coordination and evaluation of EVS staff.
• Participates in dispute resolution for environmental services staff and refers disciplinary action to department manager.
• Creates schedules, daily and monthly rotation of sections and monitors time off requests.
• Perform duties of Attendant, when needed.
• Provide excellent guest service to both guest and internal clients.
• Assist the EVS Manager as required.
• Issues supplies and equipment as required.
• Leads the evaluation process for assigned staff and provides substantial input to the department manager about the performance of assigned staff.
• Monitors performance and attendance of staff and adherence to company policies and procedures, including all Tribal Ordinance and Regulations.
• Performs inventory of supplies, receives and checks in deliveries and reports discrepancies to Manager.
• Schedules and trains the environmental services staff and insures that performance standards are met.
• Submits requisitions for cleaning supplies and equipment as needed.

Supervisory Responsibilities
Public Area Attendant
Carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws. Responsibilities include assisting the EVS Manager with training employees; planning, assisting and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. Must follow chain of command.
Access to Sensitive Areas and Information (ACCRS & SRC)
As per the ACGC Access Matrix
Signatory Ability
HR forms
Qualifications
Required Education and/or Experience

• 2 years related experience with a minimum of 1year supervisory experience or combination of education and experience
• High school diploma or GED
• Must be able to handle multiple tasks in a timely manner.
• Must be able to communicate in English
• Must have knowledge of cleaning chemicals and equipment

Working Conditions/Physical Demands
To perform this job successfully, the individual must be able to stand, move and work throughout the office area and properties, including walking up to 1 ½ mile, climbing stairs and sitting at a desk/work station for the duration of the shift. Must be able to work in a smoke-filled environment.
Typically, the individual will be housed in an office environment. The noise level in the work environment is usually moderate, but will escalate when located in the casino environment. Must be able to grasp, bend, lift and/or carry or otherwise move goods weighing a minimum of 25 lbs. on an intermittent basis, and sufficient dexterity of hand in order to use office equipment including, but not limited to: a computer keyboard, calculator, general office equipment and multi-line telephone.