Protective Services Case Worker

ELDER SERVICES OF THE MERRIMACK VALLEY, INC.

Position: Protective Services Caseworker

Supervisor: Protective Services Supervisor

Position Responsibilities

The Protective Services Caseworker will assess and investigate Protective Services cases. The Caseworker is responsible for investigating Protective Services reports, assessing the level of client risk, providing crisis intervention services, advocacy, and monitoring of the case to resolve crisis issues.

Essential Functions: (Core duties or tasks that are fundamental and not marginal to the performance of the job)

• Case coverage and liaison efforts with other staff members of the Protective Services team.
• Completion of appropriate paperwork and maintenance of client files, including computer database, as defined by the Protective Services Supervisor and as regulated by the Executive Office of Elder Affairs.
• Accessing appropriate mental health, medical resources and legal assistance when cases require this attention.
• Development and maintenance of ongoing service plans to assist in the resolution of Protective Services cases.
• Assist with community education efforts as assigned by Protective Services Supervisor.
• Liaison and clinical consultation with case management staff when appropriate.
• Provision of crisis intervention, advocacy and casework services.
• Utilization of court system when necessary as indicated under the MGL Chapter 19A 651 CMR law and other mandates.
• Coverage responsibilities for the Protective Services team including participation in the after hours beeper system.
• Other duties as assigned by the Protective Services Supervisor.
• Investigate Protective Services reports as assigned by the Protective Services Supervisor.

Qualifications

A Masters or higher degree from an accredited school in social work, psychology, counseling, human development, nursing, sociology, criminal justice, public health, public policy, or gerontology, plus at least one year of experience in counseling, casework, case management, preferably in a Protective Services or crisis intervention role preferred; A Bachelors' degree from an accredited school in social work, psychology, counseling, human development, nursing, sociology, criminal justice, public health, public policy, or gerontology, plus at least two years of experience in counseling, casework or case management providing protective or crisis intervention services may be substituted for Masters; LSW eligibility within 2.5 years of hire required; exceptional negotiation/ problem solving, written/verbal communication skills essential; experience with computers, necessary.

Please submit a Cover Letter and Resume.

AA/EOE

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