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Company

BlueCross BlueShield of South Carolina

Address Columbia, SC, United States
Employment type FULL_TIME
Salary
Category Insurance
Expires 2023-09-08
Posted at 8 months ago
Job Description
Summary


Why should you join the BlueCross BlueShield of South Carolina family of companies? Other companies come and go, but for more than seven decades we’ve been part of the national landscape, with our roots firmly embedded in the South Carolina community. We are the largest insurance company in South Carolina … and much more. We are one of the nation’s leading administrators of government contracts. We operate one of the most sophisticated data processing centers in the Southeast. We also have a diverse family of subsidiary companies that allows us to build on a variety of business strengths. We deliver outstanding service to our customers. If you are dedicated to the same philosophy, consider joining our team!


Description


Position Purpose:


Program Change Manager with Medicare Advantage will be responsible for managing area projects by focusing on meeting project commitments, including communication with sponsors, stakeholders, etc. This role will assign, lead and/or assist in the planning, implementing, and introducing projects for new systems, procedures, and technologies and provide education and training regarding complex system changes while guiding less experienced staff.


Logistics


This is a full-time position working (40-hours/week) Monday-Friday 8:00am – 5:00pm working a flexible schedule - on-site at 17 Technology Circle Columbia SC, in an office environment 2 days out of the week and working from home the remainder of the week.


What You’ll Do


  • Assists in the identification of potential cost savings.
  • Provides technical and functional assistance to project team members during all project phases.
  • Provides continuity between groups through attendance and participation in work sessions, scope and design walkthroughs and weekly status meetings.
  • Provides education and training regarding policies and procedures that are changed or developed as a result of changes and projects.
  • Leads planning and implementation of projects to include coordinating the development and implementation of project and procedural enhancements, data gathering, process analyses, procedural documentation, leading development teams, training management and non-management staff, and establishing processes to monitor and sustain effective changes.
  • Manages project budget and resource allocation.
  • Facilitates the definition of project missions, goals, tasks, and resource requirements, service levels and customer requirements.
  • Analyzes processes to ensure accuracy and quality.
  • Communicates with information systems and internal staff relative to project assigned.
  • Generates internal and external reports to support management in determining productivity and efficiencies of programs or operational processes.
  • Provides training and documentation to customers and staff related to project status, procedures, and changes.
  • Makes recommendations to improve processes and drive efficiency in quality.
  • Oversees the development of test matrices and coordination of internal and external personnel for testing of implemented changes.
  • Functions as lead in reviewing proposed enhancements and identifying issues related to project business requirements.
  • Resolves or assists in the resolution of conflicts within and between projects or functional areas.
  • Administers scheduling, planning, reporting, development and implementation within timelines and budgets.
  • Directs testing and coordination of changes/enhancements.


To Qualify For This Position, You’ll Need


  • Thorough understanding of project management phases, techniques, and tools.
  • Strong knowledge of business process engineering methodology.
  • Ability to communicate complex information with understanding to a variety of audiences who have different levels of experience and knowledge.
  • Demonstrated aptitude for effective leadership of staff.
  • 3 years’ experience coordinating or leading project teams from inception through implementation phases (may be concurrent).
  • Microsoft Office.
  • Excellent and effective communication and time-management skills.
  • Ability to recognize problems or situations that are new or without clear precedent and offer solutions.
  • 7 years of progressively responsible experience working in various functional areas, such as operations, research and analysis, project management, strategic planning, business process engineering or quality improvement.
  • Advanced analytical and decision-making skills.
  • Bachelor's degree or 4 years of job-related business experience.


What We Prefer You To Have


  • Computer programming skills. Understanding of electronic workflow systems.
  • Strong and tested project management skills, including sponsor and risk management.
  • Experience in health care of insurance industry.
  • Project Management Certification or related certification requiring form completion of specified training and continuing education to maintain that certification.


What We Can Do For You


We offer our employees great benefits and rewards. You will be eligible to participate in the benefits the first of the month following 28 days of employment.


  • Paid Time Off (PTO)
  • Service recognition
  • Wellness program and healthy lifestyle premium discount
  • Subsidized health plans, dental and vision coverage
  • 401K retirement savings plan with company match
  • Discounts to movies, theaters, zoos, theme parks and more
  • On-site cafeterias and fitness centers in major locations
  • Employee Assistance
  • Life Insurance
  • Tuition assistance


What To Expect Next


After submitting your application, our recruiting team members will review your resume to ensure your meet the qualifications. This may include a brief telephone interview or email communication with our recruiter to verify resume specifics and salary requirements. If the qualifications required proof of semester hours, please attach your transcript to your application.


Management will be conducting interviews with the most qualified candidates, with prioritization give to those candidates who demonstrate the preferred qualifications.


We participate in E-Verify and comply with the Pay Transparency Nondiscrimination Provision. We are an Equal Opportunity Employer.


Equal Employment Opportunity Statement


BlueCross BlueShield of South Carolina and our subsidiary companies maintain a continuing policy of nondiscrimination in employment to promote employment opportunities for persons regardless of age, race, color, national origin, sex, religion, veteran status, disability, weight, sexual orientation, gender identity, genetic information or any other legally protected status. Additionally, as a federal contractor, the company maintains Affirmative Action programs to promote employment opportunities for minorities, females, disabled individuals and veterans. It is our policy to provide equal opportunities in all phases of the employment process and to comply with applicable federal, state and local laws and regulations.


We are committed to working with and providing reasonable accommodations to individuals with physical and mental disabilities.


If you need special assistance or an accommodation while seeking employment, please e-mail [email protected] or call 1-800-288-2227, ext. 43172 with the nature of your request. We will make a determination regarding your request for reasonable accommodation on a case-by-case basis.