Project Manager Jobs

Company Description

Experian is the world’s leading global information services company. During life’s big moments – from buying a home or a car, to sending a child to college, to growing a business by connecting with new customers – we empower consumers and our clients to manage their data with confidence. We help individuals to take financial control and access financial services, businesses to make smarter decisions and thrive, lenders to lend more responsibly, and organizations to prevent identity fraud and crime.

We have 20,000 people operating across 44 countries and every day we’re investing in new technologies, talented people, and innovation to help all our clients maximize every opportunity.

A successful candidate is an experienced project management and technical writing professional. This individual will craft and maintain documentation on technical processes. Subjects may include meeting minutes, process flows, company policies, standards, procedures, guidelines and forms. Besides written documents, information may also be presented in PowerPoint, video/screencasts, blogs and other media.

Source material may come from existing documents, process flows and internal meetings utilized as baseline for documentation, process design and decision making.

Responsibilities also entail creation, updating and maintenance of SharePoint websites, SalesForce, share drives and other information repositories.

To be successful, this individual must establish, build, and leverage partnerships across multiple business units to configure innovative solutions and promote internal synergy.

Expected Tasks

• Craft and maintain Standard Operating Procedures
• Produce multimedia materials, such as written guides, videos, etc.
• Stay on the cutting edge of new documentation and information sharing technology
• Build and maintain information repositories using software like: Teams, SharePoint, PowerPoint, video and audio recorders.
• Partner with Process engineers to design, improve and release internal procedures and automation
• Assist with department quality initiatives
• Study operations sequence, material flow, functional statements, organization charts, and project information to determine worker functions and responsibilities
• Produce process flow documentation
• Work closely with product teams, researchers and trainers for documentation requirements

Qualifications

• Lean Six Sigma Green belt certification is a plus
• Knowledgeable on platform technology (e.g. SalesForce, SharePoint On-Line) and recording software (e.g. Camtasia, Audacity, Snagit)
• Ability to gather and document processing requirements
• 3+ years of professional experience as Project Manager or Technical Writter
• Knowledge of US credit industry is a plus
• Excellent verbal and written communication skills.
• Background in technical writing is a plus
• Strong knowledge of PC MS Office software (Word, Visio, Power Point, Excel, Project)
• Bachelor’s degree (Industrial engineering, project management or related disciplines) or equivalent experience.

Additional Information

All your information will be kept confidential according to EEO guidelines.

Our compensation reflects the cost of labor across several U.S. geographic markets. The base pay range for this position is listed above. Within this range, individual pay is determined by work location and additional factors such as job-related skills, experience and education. This position is also eligible for a variable pay opportunity and a comprehensive benefits package which includes health, life and disability insurance, generous paid time off including paid parental and family care leave, an employee stock purchase plan and a 401(k) plan with a company match.

Experian is proud to be an Equal Opportunity and Affirmative Action employer. We’re passionate about unlocking the power of data to transform lives and create opportunities for consumers, businesses, and society. For more than 125 years, we’ve helped people and economies flourish – and we’re not done.

We take our people’s agenda very seriously. We focus on what truly matters; diversity and inclusion, work/life balance, flexible working, development, collaboration, wellness, reward & recognition, volunteering, making an impact... the list goes on. See our DEI work in action!

The power of YOU. We are building a culture where everyone is comfortable bringing their whole self to work. A place where we not only respect our differences and values but celebrate them in a positive and supportive environment.

Find out what is like to work for Experian and discover the Unexpected!