Program Mentor School Of Education- Immediate Need(Full-Time)

The salary range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs.
At WGU, it is not typical for an individual to be hired at or near the top of the range for their role, and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is:
$53,100.00 - $77,100.00
If you’re passionate about building a better future for individuals, communities, and our country—and you’re committed to working hard to play your part in building that future—consider WGU as the next step in your career.
Driven by a mission to expand access to higher education through online, competency-based degree programs, WGU is also committed to being a great place to work for a diverse workforce of student-focused professionals. The university has pioneered a new way to learn in the 21st century, one that has received praise from academic, industry, government, and media leaders. Whatever your role, working for WGU gives you a part to play in helping students graduate, creating a better tomorrow for themselves and their families.
53,100.00 - 77,100.00
Position Summary:
Student learning is the primary responsibility of WGU faculty. This position will support Bachelor and Master of Education students. Program Mentors have specialized content expertise, which they use to coach and guide students through courses and programs. Program Mentors are assigned a group of students and are accountable for their students' academic progress and success. Besides supporting students with content expertise, Program Mentors are experts in regards to the WGU model and services. Program Mentors help students learn to be successful learners. They are organized and show exemplary written and verbal communication skills. 
Essential Functions and Responsibilities:

• The Program Mentor must demonstrate a high level of commitment to student success as evidenced in goal setting, student outcomes, and student notes. Student success includes identifying urgent student need as displayed by Caseload tools as well as notes and documentation for each student, responding to emails and phone calls in a timely manner, and overall attention to urgent student need.
• Consistently exhibits WGU Leadership Principles.
• Uses technology-based teaching and communication platforms to aid students in their academic progress.
• Provides WGU and program level expertise to students and maintains that expertise through ongoing development activities.
• Maintains knowledge within assigned college and program.
• Offers direct, comprehensive support, coaching, and guidance to a load of assigned students.
• Fosters student learning through innovative and motivational coaching practices.
• Maintains a consistent, student-friendly schedule with a selection of outside hours to accommodate various student needs.
• Monitors the progress of assigned students and offers proactive support and outreach to those students.
• Performs other related duties as assigned.
• Responds with urgency to meet student needs and communicates professionally and respectfully with students and all other members of the WGU community.
• Acts as a steward for carrying out WGU’s mission and strategic vision.
• Collaborates with other professionals within the university to promote a positive, student-obsessed atmosphere.

Job Qualifications:
Minimum Qualifications:

• Ability to work a student-friendly schedule to include days, evenings, and weekends.
• Demonstrated ability to work with at-risk learners.
• Three plus years of teaching experience in a K-12 setting.
• Master’s degree. Education must be from an accredited institution. Education is verified.

Preferred Qualifications:

• Experience in mentoring adult learners
• Terminal degree and all applicable licenses or certifications.
• Strong experience with distance education and distance learning students is preferred.

Knowledge, Skill and Abilities:

• Extraordinary customer service and communication skills.
• Strong interpersonal and written communication skills, with ability to present information clearly, concisely, and accurately; friendly, persuasive speaking and writing style.
• Well organized - conscientious and thorough with detail.
• Must demonstrate technological competency: Data entry, email, calendar, word processing, and database programs.

Competencies:
Organizational or Student Impact:

• Creates or facilitates learning experiences that support students ‘attainment of knowledge and skills.
• With specific guidance from senior faculty and program leaders, acts independently in executing teaching practice.
• Accountable for decisions that impact individual students.

Problem Solving & Decision Making:

• Works on diverse matters of limited complexity.
• Able to effectively utilize resources to address student concerns and inquiries.
• This position receives general direction from their immediate supervisor or manager.
• Individual follows university and department established policies and best practices.
• Supports student needs to help them achieve course or program outcomes at the individual student level.

Communication & Influence:

• Expected to provide feedback regarding discipline and practice leadership.
• This role communicates with fellow faculty members as appropriate within and outside of the department.
• Communicates with students as appropriate to support student questions and needs.

Leadership & Talent Management

• Supports initiatives within the area of specialty.
• Considered a contributing and collegial team member.
• Displays a positive attitude toward change and supports change management practices.
• Individual adheres to learning and operational quality guidance and instructions.

Disclaimer: This has been designed to indicate the general nature, essential duties, and responsibilities of work performed by employees within this classification. It does not contain a comprehensive inventory of all duties, responsibilities, and qualifications that are required of the employee to do this job. Duties, responsibilities and activities may change at any time with or without notice. This does not constitute a contract of employment and the University may exercise its employment-at-will rights at any time.
As an equal opportunity employer, WGU recognizes that our strength lies in our people. We are committed to diversity.