Program Manager - Metrics Review

Contract Length:

7 Months

Approved Remote Locations:

San Francisco Bay Area, CA | Los Angeles, CA | Boston, MA | Baltimore, MD | San Diego, CA | Houston, TX

:

• Running the compliance with central program (ladders into the maturity framework, compliance with catalog requirements)
• Along with metrics subject matter experts, help prioritize review in-take requests across Meta’s Monetization organization.
• Ensure the metrics quality bar is held across all the XFN team
• Help team with intake process on monetization metrics review process
• Follow-up with requestors to make sure Meta’s metrics standards are followed. Close the loop with Review approvers. Be the point of contact to help resolve any impediment in the review process
• Organize & lead office hours for the prioritized requests
• Be the facilitator for any ad-hoc conversations outside of the office hours to make sure we are making progress on each review.
• Metrics Review program tracking & weekly status reporting
• Consistently improving the efficiency of the program and our ability to the meet the SLA
• Running the awareness program (e.g., product group scorecard)
• Scheduling with other teams tasks to improve metrics quality (part of the scorecard)

Skills:

• Leadership: Should be able to inspire confidence and guide participants towards a common goal in accordance with the organization and team goals.
• Experience in managing governance programs involving multiple stakeholders. Must have a keen eye for details to ensure that all aspects are considered and addressed.
• Driven by data & results oriented: Must be proficient with data & dashboards. Use the data to make informed decisions & drive all program milestones to successful completion.
• Communication skills: Must be an active listener. Must be able to understand functional & process related information and communicate clearly and effectively, both verbally and in writing, in order to ensure that all participants understand the issues being discussed. Should be able to analyze and evaluate information presented and offer constructive feedback to participants.
• Collaboration: Must be able to work effectively with others and build consensus towards decisions.

Education/Experience:

• 3+ years of experience
• Bachelor's Degree in business administration or a related field.
• PMI or PMP certification preferred.