Program Assistant-As, Office Of Admissions (Internal Applicants Only)

Program Assistant-AS (Internal Applicants Only)

Undergraduate Office of Admissions

Summary

The Office of Admissions is seeking a full-time Program Assistant with strong communication and interpersonal skills who is knowledgeable about strategic enrollment management and the college decision-making process. The ideal candidate will be well-organized, detail-oriented, resourceful, and self-directed, with the ability to prioritize and multi-task under the general supervision of the Senior Assistant Director. The individual will work both independently and as a member of the Admissions team to communicate with prospective students, their families, and school counselors, while representing the University through various on-campus recruitment and yield activities.

Primary Duties/Responsibilities

• Work with designated Slate email accounts, including SMS messaging and chat feature on the website
• Chair and oversee the Cross-Department Training Committee with other front-line customer service members who serve as critical pathways during the onboarding process for incoming students
• Oversee student worker timesheets and payroll
• Support recruitment teams during on-campus events
• Understand Admissions processes, policies, and procedures
• Represent Admissions at major events including Open Houses and Accepted Students Day
• Point of contact for first year, transfer, and international students, families, school counselors, and visitors through in-person, email, and telephone communication
• Other duties assigned as needed

Qualifications

• Strong organizational, communication, and public speaking skills
• Ability to acquire knowledge of college policies and procedures.
• Experience with Slate, Banner, Google Office Suite, MSWord, Excel, PowerPoint, and Publisher
• Knowledge of the principles and techniques essential to the performance of assigned responsibilities.

Required Experience

• Availability to work occasional evenings, weekends, and holidays.
• Graduation from an accredited college with a Bachelor’s degree.

Salary

• Range 16

Note

• Only completed online applications submitted on or before the posted deadline will be considered.
• Rowan University is an Equal Opportunity Employer and values diverse people and abilities. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions of this position.
• Candidates must be legally authorized to work in the US, and the university will not sponsor an applicant for a work visa for this position.