Product Specialist - Experimentation

We are the movers of the world and the makers of the future. We get up every day, roll up our sleeves and build a better world -- together. At Ford, we’re all a part of something bigger than ourselves. Are you ready to change the way the world moves?

The Ford Motor Credit Company team helps put people behind the wheels of great Ford and Lincoln vehicles. By partnering with dealerships, we provide financing, personalized service and professional expertise to five thousand dealers and more than four million customers in over one hundred countries around the world.

Responsibilities

In this position...

• This position will be able to work with various digital products and will be exposed to working within a modern agile environment that is consistently growing and evolving.
• Ford is going through a major modernization effort which this will have a large part in helping structure.
• This position will have a lot of visibility throughout working with a variety of teams, allowing you to work with and address multiple business needs.

What You'll Do...

• Partner with Product Teams, UX/Design, and Legal to ideate, develop, and launch experiments
• Generate and effectively communicate requirements throughout the experimentation lifecycle; hypothesis, design, audience, traffic allocation, estimate experimentation duration, primary metrics, guardrail metrics and more
• Partner with Engineering to set up experiments and enable critical data flows needed to measure experiments
• Use Optimizely, Adobe Analytics, ContentSquare (or similar tools) to do high level analysis/reporting of experiments
• Provide guidance and strategic direction in defining behavioral success metrics, key performance indicators, and specific product engagement metrics

Qualifications

You'll have...

• Bachelor's degree in a quantitative or related field
• 2+ years working in an agile environment
• General understanding of statistics (p-values, hypothesis testing, confidence intervals)
• Experience in, and high level of comfort with, simultaneously managing multiple initiatives across multiple skill teams with multiple stakeholders
• Experience running A/B Tests / Experiments
• Deep curiosity of how different features impact user behavior and user experience; relentlessly seeking and finding new opportunities to learn
• 2+ years of business analysis experience
• Excellent Communication Skills; ability to comfortably articulate experimentation goals and and learnings to senior leadership and other stakeholders
• Proven ability to use analytic tools (Adobe, ContentSquare, Medallia, etc.) to inform on experiment hypotheses and analyze experiment results
• Positive Attitude with the ability to work with various personalities and styles; able to energize and motivate teams to embrace the value of experimentation

Even better, you may have...

• Experience with UX/UI tools such as Figma, Miro, InVision, etc.
• Familiarity with experimentation tools such as Optimizely, VWO, Adobe Target, or Statsig

You may not check every box, or your experience may look a little different from what we've outlined, but if you think you can bring value to Ford Motor Company, we encourage you to apply!

As an established global company, we offer the benefit of choice. You can choose what your Ford future will look like: will your story span the globe, or keep you close to home? Will your career be a deep dive into what you love, or a series of new teams and new skills? Will you be a leader, a changemaker, a technical expert, a culture builder…or all of the above? No matter what you choose, we offer a work life that works for you, including:

• Established and active employee resource groups
• Tuition assistance
• Paid time off for individual and team community service
• Flexible family care, parental leave, new parent ramp-up programs, subsidized back-up child care and more
• Vehicle discount program for employees and family members, and management leases
• Immediate medical, dental, and prescription drug coverage
• Paid time off and the option to purchase additional vacation time.
• A generous schedule of paid holidays, including the week between Christmas and New Year’s Day

For a detailed look at our benefits, click here:

New HIre Benefits

Visa sponsorship is not available for this position.

Candidates for positions with Ford Motor Company must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire.

We are an Equal Opportunity Employer committed to a culturally diverse workforce. All qualified applicants will receive consideration for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, disability status or protected veteran status. In the United States, if you need a reasonable accommodation for the online application process due to a disability, please call 1-888-336-0660.