Product Manager Jobs

Boostlingo is a mission-driven, fast-growing language technology company focused on defining and developing the next generation of interpretation technology solutions. Being at the forefront of this ground-breaking technology enables us to connect people across the globe and break down communication barriers.

We are intentional about creating the definitive and globally recognized interpretation technology platform and marketplace on the planet. We offer products and tools for interpreter management, video remote Interpretation (VRI) and over the phone interpretation (OPI) delivery, interpreter scheduling, simultaneous interpretation, multilingual events, and monthly subscriptions for on-demand interpretation.

Headquartered in Austin, TX, our global, hybrid teams are distributed across offices in San Francisco, Austin, Copenhagen, Manila, and Ireland.

WHAT IT MEANS TO BE A BOOSTIE

Our core values drive everything we do. From how we approach identifying talent we invite to join the team, to the energy and contributions we bring to our amazing culture, to the decisions we make at both the tactical and strategic level. To be a Boostie means to embody these values:

• Be Bold but Stay Humble: Appreciating that every voice matters, use yours and be confident. We believe that squeaky wheels fix problems.
• Positive Vibes: Bring positive energy and have a “solutions” oriented mindset to problem solving.
• No Hide, Go Seek: Be accessible to colleagues, seek out what you need, and ask others for help.
• Be Inclusive: Create and contribute to an environment where anyone can feel welcomed, supported, respected, and valued.

WHAT WILL BE EXPECTED OF THIS ROLE

· Developing and executing the product roadmap. Work closely with the leadership team to develop a product roadmap that aligns with the company's strategic objectives

· Conducting market research: You will be responsible for researching market trends and customer needs to inform the development of new product features and enhancements.

· Defining product requirements: You will work closely with the engineering and product teams to define detailed product requirements for new features and enhancements. You will ensure that requirements are well-defined, documented, and communicated to all stakeholders

· Driving product development: You will work closely with the engineering and product teams to drive the development of new product features and enhancements. You will ensure that development efforts are aligned with product requirements, and that products are delivered on-time and within budget

· Launching new products: You will be responsible for coordinating the launch of new products and features, including developing launch plans, coordinating with the sales and marketing teams, and working with customer success to ensure a successful rollout

· Analyzing product performance: You will be responsible for analyzing product performance and usage data to identify areas for improvement and to inform product development efforts. You will work closely with the customer success team to gather customer feedback and insights

· Candidate must ensure that all product features and enhancements are well-documented, including detailed product requirements, release notes, and user documentation. The Product Manager should work closely with the engineering and design teams to ensure that all product documentation is accurate, up-to-date, and easily accessible to all stakeholders.

· Define what the development team needs to build by collecting needs and requirements from the operations teams as well as customer interaction surveys, customer engagement using investigative skills.

· Gather feedback from clients and employees/stakeholders to continuously improve products and the processes

· Collaborate and communicate with company stakeholders, present product progress and setbacks

· Conduct competitive analysis

WHAT MAKES BOOSTLINGO A GREAT COMPANY

• Competitive compensation and robust benefits offering, including 401(k) plan
• Fun, energetic environment with an incredible culture (just ask about our eNPS scores!)
• Values and mission-based ethos that drives our product development strategy
• Flexible PTO

OUR VALUES

• Positive Vibes: Bring positive energy and have a “solutions” mindset
• Be Inclusive: Create and contribute to an environment where anyone can feel welcomed, supported, respected, and valued.
• No Hide, Go Seek: Be accessible to colleagues, seek out what you need, ask others for help
• Be Bold but Stay Humble: Every voice matters. Use Yours. Be confident. Squeaky wheels fix problems.

WHAT MAKES YOU PERFECT FOR THE ROLE

· 2-4 years of experience working as a product manager in a SaaS startup

· Strong understanding of the software development lifecycle

· Experience conducting market research and gathering customer feedback

· Strong analytical skills and the ability to use data to inform product decisions

· Excellent communication and collaboration skills

· Ability to analyze and define business requirements and translate them into functional specifications for developers

· Strong analytical and problem-solving skills

· Excellent organizational, interpersonal and customer centric approaches

· Good communicator with active listening skills, comfortable communicating in high stress environments

· Demonstrated fluency in tools like MS Office Suite, JIRA, and Confluence

· Experience working with cross functional teams and leading projects to delivery

Preferred Qualifications:

· UI/UX exposure and willingness to investigate, identify and incorporate standards

· Hands-on experience with Product Management and Planning software (ProductBoard or equivalent)

· Field expertise in Language industry and/or Enterprise Healthcare technology

· Excellent presentation skills (Webinar, Conference, Client Q/A)

· Willingness to attend office meet-ups at minimum 1-2 days per week

We are an equal opportunity employer and value diversity at Boostlingo.

We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

The base pay range for this position in California, is $120,000 -$130,000 per yr. Pay is not based on market location and may vary depending on job-related knowledge, skills, and experience.