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Product Designer- Ui/Ux, Research
Company | COPELAND |
Address | St Louis, MO, United States |
Employment type | FULL_TIME |
Salary | |
Category | Climate Technology Product Manufacturing |
Expires | 2023-08-15 |
Posted at | 9 months ago |
Copeland delivers high impact solutions to the Healthcare and Life Science industries. Pharmaceutical efficacy and potency rely upon being kept at precise, cold temperatures through the supply chain. Our market-leading technologies are used to monitor factors like temperature and humidity, generating real-time data and enabling experts to take fast action when deviations that can impact quality and efficacy are detected. Our team’s primary mission each day is to 1) efficiently keep pharmaceuticals safe, 2) track each step, 3) stay compliant with regulations and 4) make it easy for our customers. We believe if we do these things, and do them well, we will help bring about the future we want to see.
- True voice of the customer, can answer questions on the customer behalf
- Creation and execution of usability test plans
- Effectively communicate the “why” on the design to help team understand rationale
- Ensure product is easy to use (usability)
- Use product analytics to understand behavior, measure progress and prove if ideas work
- Define how users move through a product or application
- Identify areas that improve product KPIs that ladder up to business objectives
- Design assets for execution
- Create sketches, designs, wireframes and prototypes that address end-user and customer needs (this is not pixel perfect in product discovery)
- Perform a task flow analysis
- Help institutionalize UX competencies within the product team
- Benchmark competition to include 1) how well product is performing and 2) how features are brought to life
- Create and maintain a design pattern / design system library
- Customer and product discovery
- Define user personas, use cases and user requirements
- Develop a deep understanding of customer, the jobs they are trying to accomplish and problems they face
- Interaction design
- Visual and user interface (UI) design
- Identify key experience metrics to baseline, monitor and measure
- Design experiments
- Translate concepts into user flows, wireframes, mockups and prototypes that lead to intuitive user experiences (this includes verbiage)
- Translate customer needs into product designs
- Determine how features function within the multiple user touch points
- User research
- Provide continuous and ongoing feedback on features as they are being developed
- Conduct qualitative and quantitative research (with a strong bias to get out of the building)
- Efficiently work with the software development team
- Identify key risks and questions to answer
- Develop production-quality assets for web and mobile teams (this includes verbiage)
- Create designs appropriate for iOS and Android, understands the platform capabilities
- Expertise in tools for building conceptual product models, wireframes and interactive low-fidelity product prototypes to communicate product vision
- Expertise in standard UX software such as Figma, Sketch, OmniGraffle, Axure, InVision, UXPin, Balsamiq, Framer, and the like is a must.
- Knowledge of Design Tools & Languages: Adobe Creative Cloud (Illustrator), Origami, InVision, HTML, CSS
- Has a command of User Centered Design and Design Thinking
- Experience working with an agile software development team
- Expertise in Lean UX / product discovery and has ability to structure a testing plan to validate/invalidate assumptions from insight to launch
- Knows the techniques of MVP test and customer discovery (aka. Lean Startup)
- Has worked on a product team to develop and ship a new product.
- Associates Degree and 2-3 years of related experience, or equivalent combination of education and years of experience
- Has shipped production mobile applications for iOS and Android.
- A solid grasp of planning and conducting user research, user testing, A/B testing, rapid prototyping, heuristic analysis and usability.
- Has strong interest in consumer IoT devices and related technology.
- Experience developing software in any language; not production code but enough to hack a working prototype together.
- Has worked in a leadership role on a product team to develop and ship a new product.
- Has shipped multiple products. IoT products is a bonus.
- Experience in consumer facing businesses, technology start-ups is a bonus.
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