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Processing Technician (Hybrid) Jobs

Company

State of Connecticut - Department of Administrative Services

Address , Hartford, Ct
Employment type FULL_TIME
Salary $52,585 - $68,764 a year
Expires 2023-06-11
Posted at 1 year ago
Job Description
Are you looking for an opportunity to have a statewide impact by independently performing the most complex tasks in carrying out and maintaining a complex clerical processing service? If so, read below to learn more!


The State of Connecticut Department of Administrative Services (DAS), Collection Services Division, is now accepting applications for multiple exciting Processing Technician opportunities.

WHAT WE CAN OFFER YOU

  • Generous paid time off
  • Retirement plan options
  • A healthy work-life balance to all employees!
  • Alternate work schedules
  • Excellent state benefits package, including health and dental coverage
  • Work for a Forbes top company - ‘Forbes’: State of Connecticut Ranked One of the Best Employers of 2023 - State of CT Receives National Recognition for Offering Job Growth, Competitive Benefits, and Flexible Schedule
  • A competitive starting salary
THE ROLE

As a Processing Technician you will be responsible for establishing the initial liability in recovery of unreimbursed costs of incarceration and public assistance relating to settlements in causes of action and decedent estate assets. These positions are responsible for the identifying and the creation of claims and liens against lawsuit settlements, claims against insurance companies, decedent estate assets and inheritances.

POSITION HIGHLIGHTS

  • Full-time (40 hours per week)
  • Monday - Friday
  • First shift
  • Location: Hartford, CT
  • Hybrid work environment (combination of on-site and remote work)
Watch the video below to see what it's like to be a State of Connecticut employee!


Selection Plan

To Apply:
  • Ensure that your application is complete and detailed before submitting it. In order to comply with Public Act 21-69, the State of Connecticut is no longer asking for resumes during the initial application process. You will not be able to make revisions once your application is submitted into the JobAps system.
  • The minimum experience and training requirements must be met by the close date on the job opening, unless otherwise specified.
  • Please select all location(s) and shift(s) you are willing to work on your application. Failure to do so may result in not being considered for vacancies in that specific location or shift.
  • In order to be considered for this job opening, you must meet the Minimum Qualifications as listed on this job opening. You must specify your qualifications on your application.
  • All application materials must be received by the recruiting agency by the time specified on the job opening for the position for which you are applying. Late applications may not be submitted and will not be considered. Exceptions are rare and limited to documented events that incapacitate a candidate during the entire duration of the job posting time period. It is the candidate’s obligation and responsibility to request an exception and provide a legally recognized justification to accommodate such exception. Requests should be made to [email protected].
  • In order to receive educational credits toward qualification for this job posting, the institution must be accredited. If the institution of higher learning is located outside of the U.S., you are responsible for providing documentation from a recognized USA accrediting service which specializes in determining foreign education equivalencies to the recruiter listed on this job posting.
FOR ASSISTANCE IN APPLYING:

  • Please visit our "Applicant Tips on How to Apply" page.
Important Information After You Apply:

  • The immediate vacancy is listed above, however, applications to this recruitment may be used for future vacancies in this job class.
  • Although applicants will receive correspondence via email, as a backup they are also encouraged to sign on to their Personal Status Board on a daily basis to monitor their status, view all emailed notices and complete tasks required in the recruitment process.
  • This posting may require completion of additional referral questions (RQs). You can access these RQs via an email that will be sent to you after the posting's closing date or by visiting your JobAps Personal Status Board (Certification Questionnaires section). Your responses to these RQs must be submitted by the questionnaire's expiration date. Please regularly check your email and JobAps Personal Status Board for notifications. Please check your SPAM and/or Junk folders on a daily basis in the event an email provider places auto-notification emails in a user's spam.
  • Note: At any point during the recruitment process, applicants may be required to submit additional documentation which support their qualification(s) for this position. These documents may include: a cover letter, resume, performance reviews, attendance records, supervisory references, licensure, etc., at the discretion of the hiring agency.
  • Interviews will be limited to candidates whose experience and training most closely meet the requirements of the position.
Connect With Us:
Due to the large volume of applications received, we are unable to provide confirmation of receipt or status during the recruitment process. Updates will be available through your JobAps portal account. Should you have any questions pertaining to this recruitment, please contact Frank DeCusati at [email protected] or 860-713-5176.

PURPOSE OF JOB CLASS (NATURE OF WORK)

In a state agency this class is accountable for independently performing the most complex tasks in carrying out and maintaining a complex clerical processing service having a statewide impact. Services which have a statewide impact are defined as services which directly reach and assist members of the general public.

EXAMPLES OF DUTIES

  • May lead lower level clerical employees assisting in carrying out processing responsibilities;
  • Types correspondence, forms, file documentation, etc. in support of processing function;
  • Devises follow up procedures to efficiently and effectively carry out activities;
  • Examines incoming materials for accuracy, completeness and conformance to state statutes and regulations;
  • Maintains calendars of due dates and initiates recurring work or special clerical projects accordingly;
  • Interprets and applies state statutes and regulations relating to the particular processing service;
  • Assists in maintaining general files in support of processing function;
  • Prepares status or statistical reports related to processing function;
  • Performs the most complex duties related to an agency’s clerical processing functions;
  • Sets up and maintains office procedures, filing and indexing systems and forms for office use and to meet recurring needs;
  • Maintains records and logs;
  • May process fees and maintain financial records;
  • Initiates and maintains communications with a wide variety of resources to verify information and complete transactions including other state employees, offices and outside officials such as attorneys, judicial and social welfare officials or representatives;
  • Responds to internal and external inquiries for information and assistance;
  • Makes corrections and/or additions;
  • Performs related duties as required.
  • Initiates correspondence in carrying out duties;
  • Makes decisions as to case status, transaction permissibility or admissibility;

KNOWLEDGE, SKILL AND ABILITY

  • Ability to
    • compose effective correspondence and forms;
    • read, comprehend and apply laws, regulations, and procedural guidelines;
    • organize and coordinate workflow;
    • articulate ideas and information effectively;
    • perform research assignments;
    • devise and maintain record keeping and filing systems;
    • examine documents for accuracy and completeness;
    • operate office equipment including computers, tablets, and other electronic equipment;
    • operate office suite software.
  • Perform research assignments;
  • Organize and coordinate workflow;
  • Compose effective correspondence and forms;
  • Operate office equipment including computers, tablets, and other electronic equipment;
  • Operate office suite software.
  • Examine documents for accuracy and completeness;
  • Interpersonal skills;
  • Knowledge of office systems and procedures;
  • Oral and written communication skills;
  • Articulate ideas and information effectively;
  • Read, comprehend and apply laws, regulations, and procedural guidelines;
  • Skills
    • interpersonal skills;
    • oral and written communication skills;
  • Devise and maintain record keeping and filing systems;

MINIMUM QUALIFICATIONS - GENERAL EXPERIENCE

Three (3) years of clerical work experience.

MINIMUM QUALIFICATIONS - SPECIAL EXPERIENCE

One (1) year of the General Experience must have involved a full range of clerical duties as an Office Assistant, Interpreter Clerk or its equivalent.

MINIMUM QUALIFICATIONS - SUBSTITUTIONS ALLOWED

College training may be substituted for the General Experience on the basis of fifteen (15) semester hours equalling one-half (1/2) year of experience to a maximum of two (2) years.

PREFERRED QUALIFICATIONS

  • Experience prioritizing tasks with competing deadlines
  • Experience collecting, aggregating and analyzing data sets for the purpose of composing reports
  • Experience communicating with internal and external stakeholders
  • Experience with regulations applicable to debt collecting for state or municipalities
  • Experience with Microsoft Office Suite