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Company | TechInsights |
Address | Denver, CO, United States |
Employment type | FULL_TIME |
Salary | |
Category | Internet Publishing |
Expires | 2023-08-11 |
Posted at | 9 months ago |
THE OPPORTUNITY:
- Customer Renewals
- Communication and negotiating often with senior level contacts within customer organizations
- Develop and deliver win/win negotiation strategies that maximize contract value
- Complex Solution Development
- Create and present renewal proposal(s) to customers providing notification to customers of upcoming contract expiration
- Negotiate all facets of commercial terms and conditions using sound business judgment during renewal efforts
- Protect and enhance the customer relationship and the value they are realizing from Digital Realty, while minimizing customer churn
- Manage pre-sales pricing process including pricing tool and system support
- Act as a single point of contact for pricing escalations, approval requests, and complex deal structure requests
- Responsible for proactively identifying customer deployments that do not meet target market rates in an effort to drive incremental revenue opportunities as part of the renewal cycle
- Monitor the pricing approval queue and provide approval for in region deals approved within financial guidelines
- Offer Development
- Work with cross functional teams to include Sales, Sales Engineering, Sales Management, Product, Legal, Finance, and Sales Operations, as appropriate, to resolve complex issues regarding the finalization of customer renewals
- Drive complex and non-standard solutions with strategic customers
- Responsible for developing pricing models
- Works closely with Portfolio Management teams to review bookings, renewal activity, pipeline, market dynamics, capacity planning and churn files
- Define, improve, and automate quote to cash processes
- Conduct independent analysis and make commercial recommendations on new deals that are in alignment with company strategy
- Ensure quoted and sold deals meet operational, legal and financial requirements
- Supports Sales to assist with developing customer proposals while using the pricing thresholds, customer expirations, new inventory coming online, win/loss feedback, and market/building knowledge
- Ability and desire to acquire new industry knowledge
- Ability to interact with cross-functional peers as well as senior management
- 5+ years SaaS, Subscription based or IT industry experience preferably in the areas of Market Research, Market Intelligence, Competitive Intelligence, or Intellectual Property.
- Proven experience in FP&A, Sales Finance, Sales Operations and/or Deal Desk
- Bachelor degree in business or technical field preferred
- Expert user capability in Salesforce.com, and Excel
- Excellent analytical and communication skills including ability to conduct presentations to variety of levels both internal and external to the company
- High degree of comfort and strong desire to work in a fast, dynamic environment
- TechInsights is committed to meeting the needs of people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.
- Competitive salaries, comprehensive benefits, flexible vacation and career opportunities are some of the components that draw talentto our company. More importantly, our strong sense of camaraderie, mutual respect and shared goals that define our culture, keep talent with our company.
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