Pool Attendant (Full-Time) - Arizona Biltmore, A Waldorf Astoria Resort

The historic Arizona Biltmore is looking for a Pool Attendant to join the Food and Beverage Team!

Located in the heart of the prestigious Biltmore neighborhood in Phoenix since 1929, this gorgeous 39-acre property reopened in May 2021 after undergoing a $100 million renovation. This iconic hotel has over 700 rooms, over 200,000 square feet in banquet space, and 8 food and beverage outlets (including 2 restaurants, 2 pools, 2 bars, a gelato shop/café, and in-room dining).

• Shift: Various – must have availability to work weekdays, weekends, and holidays.
• Outlets: Saguaro Pool (adult pool) and Paradise Pool (family pool)
• Classification: Full-Time

Want to learn more? Hotel Website, Instagram, Facebook

What will I be doing?

As a Pool Attendant, you would be responsible for ensuring a clean, safe and fun environment for guests at the pool in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:

• Clean the pool area including, but not limited to, ashtrays, furniture, tables, decks, pool tiles, shower tiles, slide tiles, rocks and cabanas
• Respond to guest inquiries and service issues in a timely, friendly and efficient manner
• Collect and replenish pool towels and monitor inventory to minimize loss
• Perform general Recreation duties, as needed
• Monitor use of the facility and address and/or report potential hazards
• Greet guests and attend to their pool-related needs including, but not limited to, getting fresh towels, relocating chairs and/or umbrellas, confirming registration and issuing recreational equipment, etc.
• Maintain equipment including, but not limited to, umbrellas, speakers, rafts, pool toys, etc.

What are we looking for?

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

• Now - We operate with a sense of urgency and discipline
• Ownership - We're the owners of our actions and decisions.
• Teamwork - We're team players in everything we do.
• Hospitality - We're passionate about delivering exceptional guest experiences.
• Leadership - We're leaders in our industry and in our communities.
• Integrity - We do the right thing, all the time.

In addition, we look for the demonstration of the following key attributes:

• Adaptability
• Productivity
• Quality
• Customer Focus
• Dependability

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

The Benefits – Hilton is proud to have an award-winning workplace culture ranking #2 Best Company To Work For in the U.S. We support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits. Hilton offers its eligible team members a comprehensive benefits package including:

• Career growth and development
• Matching 401(k)
• Best-in-Class Paid Time Off (PTO)
• Mental Health Resources
• Recognition and rewards programs
• Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount
• Go Hilton travel discount program
• Supportive parental leave
• Medical Insurance Coverage – for you and your family
• Debt-free education: Access to a wide variety of educational credentials (ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more)
• Access to your pay when you need it through DailyPay
• Team Member Resource Groups

Work Locations

Arizona Biltmore Resort

Schedule

Full-time

Brand

Waldorf Astoria Hotels & Resorts

Job

Spa, Health Club, Recreation