Pm Cashier/Receptionist Jobs

We are seeking a Cashier/Receptionist with excellent customer service skills and a winning attitude. This individual will receive calls into the dealership, determine the nature of the callers business, and direct the caller to their destination. This position will also be responsible for basic accounting skills and knowledge of routine accounting functions in both accounts receivable and accounts payable.
What We Offer:

• PTO & Vacation days
• Medical / Dental / Vision Insurance
• Paid Holidays
• Long Term Career Opportunities
• Great Culture & Team Environment
• 401(k)
• Training

Responsibilities

• Make change accurately and issue receipts to customers
• Familiarize yourself with department structures & internal procedures for assisting customers efficiently
• Operate switchboard telephone system
• Assist the managers with various clerical duties as needed
• Be friendly, professional, courteous and efficient when working with all customers and employees
• Answer phones and direct consumer to the proper department and follow up in a timely manner
• Communicate with callers in a professional, friendly and efficient manner, striving to minimize the amount of time customers spend on hold
• Scan documents daily
• Handle customer complaints diplomatically and refer complaining customers to the appropriate individual for resolution
• Calculate the customer’s bill using the dealership’s computer system
• Receive cash, checks and credit card payments from customers and record the amount received on the repair order and/or counter ticket

Qualifications

• Professional personal appearance
• Available to work flexible hours on weeknights & weekends
• Experience with Microsoft Office suite is a plus
• Ability to communicate customers' interests needs and requests to management and sales personnel
• Clean driving record

About The Dealership
A strong community is all about its people, and here at Don Jacobs Toyota we staff our building with good, kind people who go above and beyond what is expected of them. We’re one of the region's best dealerships, serving the Milwaukee community in Wisconsin since 1977. Our team enjoys training programs, a fantastic culture and opportunities for advancement, which are company-wide focuses to help you grow both personally and professionally. We're interested in helping your career and adding to your resume because we know that happy employees lead to happier customers!