Picture Framer And Social Media Manager

Company Description

ART + FRAME is a locally owned and operated business, providing excellent service in custom picture framing since 1984. Our goal is to bring our customers' vision to life with professional, custom, and creative solutions. We have won numerous industry awards and been featured in multiple publications. With quick project turnaround, conservation framing, and unique designs, we guarantee outstanding customer service and preservation of your memories.

Role Description

We are looking for a talented, hard-working, and creative individual to join our team. Your role will involve working closely with clients to understand their unique needs, incorporating their ideas into designs, framing, and matting, and ensuring timely delivery of finished products. You will also create and execute a social media strategy and work to grow our online presence.

This person will work at both of our locations: Bloomfield Hills and West Bloomfield.

Responsibilities include:

• Interacts with others in an accepting and respectful manner; remains positive and respectful, even in difficult situations; promotes commitment to the organization’s vision and values; projects a positive image and serves as a role model for others
• Consistently demonstrate superior customer service through product knowledge, design skills and other talent that will exceed customer expectations
• Process customer transactions
• Demonstrates a positive attitude, willingness to learn, problem solve, and make decisions in regard to customer satisfaction
• Serves as Manager on Duty when Owner is not on site
• Maintain social media accounts
• Ordering and maintaining products, art, and supplies- assist in merchandising and maintenance of the store.
• Follow directions, prioritize and meet deadlines, and multitask.
• Complete framing orders meticulously and expeditiously
• Cross-trained in Custom Framing design/sales and production

General Requirements:

• Be able to work in a fast-paced environment.
• Excellent communication skills
• Color Theory/Design Knowledge a plus
• Availability to work five days/week, including some Saturdays
• Retail/Sales Experience
• Ability to work both independently and in a team environment
• Regular attendance
• Be able to work with hand tools, power tools, and wood tools.

Physical Demands:

• Prolonged walking, standing, and climbing ladders
• Must be able to lift and carry 50 pounds while using the appropriate lifting techniques and following all safety rules

Technical Nice to Haves:

• Knowledge of fitting- cutting glass, cutting mats, mounting, ability to determine the type of hardware needed, stretching canvas and fabric
• Knowledge of custom framing design, ability to measure art and frame components professionally, knowledge of appropriate archival materials and how/when to use them
• General computer skills including but not limited to Word, Excel, Adobe Suite, Lifesaver (or other framing POS system), the Wizard CMC (or other computerized mat cutters)

Wages/Benefits include:

• PTO and Personal/Sick Days
• Employee Discount
• Health Insurance
• Retirement Plan
• Professional Development Opportunities
• Pay $37k-52k Salary based on experience and skills
• Paid Holidays*