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Company

Brookshire Grocery Company
Address , Sulphur Springs, 75482, Tx
Employment type
Salary
Expires 2023-06-16
Posted at 1 year ago
Job Description

Brookshire Grocery Company (BGC) is a family business based in Tyler, Texas, and currently operates more than 180 stores in three states – Texas, Louisiana and Arkansas – with three distribution centers and a corporate office. BGC prides itself on offering its partners one of the most comprehensive benefits packages in the industry which includes medical, dental, prescription drug, vision, dental, paid time off, stock ownership, a 401k retirement plan, incentive plans, employee discounts, educational scholarships, and access to BGC’s 205-acre outdoor recreation area.

Job Summary

Prepares online customer orders by selecting quality products with speed and accuracy. Provides excellent customer service and remains current on product selection and standards.

Essential Duties and Responsibilities
  • Organizes, bags, and loads orders into customer vehicle.
  • Ensures accurate checkout totals for customers by properly weighing, keying, and scanning items.
  • Identifies item out-of-stocks, recommends substitutions of similar value, and promotes advertised specials.
  • Remains current on product knowledge and food safety standards to ensure quality and freshness of orders. Places orders in storage at proper food temperature and promptly retrieves from storage prior to customer’s arrival.
  • Takes precaution when handling objects to avoid damage to products, property, etc.
  • Maintains friendly and customer-service-oriented attitude by assisting customers with online orders, answering questions, responding to complaints, and providing substitution options.
  • Uses suggestive selling initiatives to promote product sales.
  • Maintains safe and sanitary working and shopping environment. Cleans workspace and cash wrap; and spot cleans spills and breakages.
  • Remains current on tender policies and procedures related to checks, credit, debit, coupons, EBT, etc.
  • Accesses or memorizes product codes and remains familiar with ad and special items.
  • Prepares orders received online by accurately selecting product from shelves and organizing for order pick-up in a timely manner.
Knowledge, Skills and Abilities
  • Basic knowledge of food quality standards.
  • Ability to work flexible schedules including nights, weekends and holidays.
  • Ability to maintain a high level of accuracy.
  • Basic knowledge of temperature and refrigeration standards for selected products.
  • Basic mathematical and counting skills.
  • Basic knowledge of cash register.
  • Ability to multi-task and work in a fast-paced environment.
  • Ability to communicate effectively in written and verbal form with customers and partners. Ability to remain courteous with customers at all times.
  • Ability to determine ideal ripeness in produce.
  • Ability to learn new technology systems, methods and processes.
Education, Experience, and Qualifications
  • Six or more months of related experience or an equivalent combination of education and experience required.
  • Minimum of 16 years of age required; 21 years of age required in Louisiana.
  • TABC/LACT certification required where applicable.
Physical Demands
  • Frequently required to talk and hear.
  • Occasionally required to push, pull, maneuver or lift objects up to 75 lbs.
  • Continuously required to use fine finger movements (ex. sorting and typing).
  • Frequently required to push, pull, maneuver or lift objects up to 40 lbs.
  • Continuously required to use close vision, distance vision, depth perception or the ability to focus.
  • Attendance at work is required.
  • Continuously required to stand or walk.
  • Frequently required to bend, kneel or squat.
  • Continuously required to use hands for reaching, touching or handling.
Work Context and Environment
  • Quiet to moderate noise level.
  • Occasionally exposed to cleaning agents.
  • Occasionally exposed to wet, slippery or damp conditions.
  • Frequently exposed to outside temperatures and weather.
  • Occasionally exposed to extreme heat conditions (non-weather).
  • Occasionally exposed to extreme cold conditions (non-weather).
  • Work is generally performed in a retail store.

Brookshire Grocery Company strives to provide a safe, drug free and alcohol-free environment for its partners and guests. The Company is an Equal Opportunity Employer and makes employment decisions without regard to race, color, religion, sex (including pregnancy, gender identity and sexual orientation), national origin, age (40 or older), disability, genetic information or military status and any other trait protected by law.