Personal Lines Concierge Jobs

Must Work on Pacific Standard Time
About HUB
In a rapidly changing world, HUB advises businesses and individuals on how to prepare for the unexpected. As one of the world’s largest insurance brokers, our focusis dedicated to providingour customers with the peace of mind that what matters most will be protected — through unrelenting advocacy and tailored insurance solutions that put our clients in control. Our growing team of professionals across North America represents a broad, deep, and one-of-a kind aggregation of entrepreneurs and leaders recognized for their excellence throughout the insurance community.
Why Choose HUB?
Throughout our network of more than 450 HUB offices in North America, we offer a competitive, exciting, and friendly work environment that strategically positions our employees for longevity and success. At HUB, we believe in investing in the future of our employees and provide continuous opportunities for growth and development. Our entrepreneurial culture fosters an environment that empowers our people to make the best decisions for our customers and organization, focusing on expanding the industry knowledge of our insurance professionals to better serve our valued clients. We are committed to providing you with competitive and flexible benefits options that are rooted in your current needs yet evolves as your needs change over time. Join us in taking the first step toward creating a future that combines a diverse, challenging work environment with financial security and career satisfaction.
We are the perfect fit if you:
are seeking a progressive work environment at a rapidly growing organization
have a desire to help others protect their future
have an entrepreneurial spirit and are challenged by the opportunity to grow the business
are focused on learning and development to enhance your industry knowledge and expertise
are a self-starter willing to invest time and energy to learn the technical aspects of our business
believe in integrity and building success by developing relationships with others
Here’s Where You Come In
We are currently seeing a Client Services Specialist to join ourPersonal Lines team. You’ll primarily be responsible forconnecting, forwarding requests, and assisting clients whose primary service is completed by a carrier service center. You are the person responsible for connecting our clients with the service centers for quick, friendly, and immediate assistance.
Other responsibilities of the Client Services Specialist role include:
Billing questions, change requests, ID cards, certificates of insurance, cancellation form.
Provides quality customer service to clients, team members, and carriers.
Communicates with company personnel regarding client’s needs and/or issues.
Fields phone calls from insured regarding questions about their coverage, changes, payments, cancellations, etc.
Input/maintain data on account management system and ancillary systems as required.
You’re Great At
Ideally, you’ll be well versed in customer service, exercisingoutstandingverbal and written communication. You should have strong data entry skills and possess the ability to exercise independent judgement. Youshould alsohave a demonstrated ability towork in a team environment.
Being an entry level position, insurance experience is not required.Additionally, working with Microsoft Office products is aregularexperienceand strong knowledge in these applications will help.
Here’s What We Can Offer
This position provides an excellent starting point in the insurance industry, and the opportunity to get your Property and Casualty license. There is also significant room for growth within the agency.
At HUBwe are committed to providing a diverse and challenging work environment encouraging critical thinking, problem-solving and project management. Ourteams thrive on a collaborative environment while embracing and celebrating individual achievement.
Given HUB’s extensive offerings, joining HUB will enable you to provide customers with all lines of coverage and help you achieve your full potential as their insurance advisor.
The expected hourly range for this position is $23.76/Hr - $23.88/Hr and will be impacted by factors such as the successful candidate’s skills, experience and working location, as well as the specific position’s business line, scope and level. HUB International is proud to offer comprehensive benefit and total compensation packages which could include health/dental/vision/life/disability insurance, FSA, HSA and 401(k) accounts, paid-time-off benefits, and eligible bonuses, equity and commissions for some positions.
Still Interested?
Take the first step towards a rewarding career and future with HUB, we want to hear from you! Apply today!
Department Account Management & Service
Required Experience: 1-2 years of relevant experience
Required Travel: Negligible
Required Education: High school or equivalent
HUB International Limited is an equal opportunity and affirmative action employer that does not discriminate on the basis of race/ethnicity, national origin, religion, age, color, sex, sexual orientation, gender identity, disability or veteran's status, or any other characteristic protected by local, state or federal laws, rules or regulations. The EEO is the Law poster and its supplement is available here athttp://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm.
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Hi, we’re HUB.
In a rapidly changing world, we advise businesses and individuals on how to prepare for the unexpected.
When you partner with us, you're at the center of a vast network of experts who will help you reach your goals through risk services, claims management, and compliance support.
And this gives you the peace of mind that what matters most to you will be protected — through unrelenting advocacy and tailored insurance solutions that put you in control.
About HUB International
Headquartered in Chicago, Illinois, HUB International Limited (HUB) is a leading full-service global insurance broker providing property and casualty, life and health, employee benefits, investment and risk management products and services. From offices located throughout North America, HUB’s vast network of specialists provides peace of mind on what matters most by protecting clients through unrelenting advocacy and tailored insurance solutions. For more information, please visit hubinternational.com.