Permit Coordinator Jobs

City of Kenmore - Kenmore, WA

Permit Coordinator (Part-time)

Summary

Compensation

Hourly Pay Range: $32.41 - $41.16 DOE

Processes and manages a variety of City building, land use, and special event applications and permits and provides administrative and technical support to other City departments involved in the permitting process. Because of the small number of City employees, each staff member is expected to perform a wide range of office and field duties as may be required from time to time.

Essential Duties And Responsibilities

• Monitors application timelines and prepares and issues notices of expiring permits/applications.
• Maintains, monitors, and administers the City’s addressing system for new and existing buildings. Administers street addressing by assigning, changing, and otherwise maintaining the system in coordination with the Fire Department.
• Responds to reporting requests from outside agencies.
• Sets up and maintains files and data including reports and statistical data on permitting activity. Maintains, updates, and organizes permit records filing system.
• Prepares fee and activity schedules for permit applicants and Council approval. Determines the appropriate fees from a pre-determined schedule.
• Maintains tracking software for applications, issued permits, and land use applications. Serves as administrator of the permit tracking software and liaison to the permit tracking software system. Services as the MyBuildingPermit.com (MBP) program team representative.
• Analyzes the permit processes and timelines and suggests ways to enhance.
• Maintains confidentiality of work-related issues, client records, and City information.
• Updates and tracks a variety of electronic and paper files, records, applications, reports, and technical documents.
• Serves as the primary contact for most Development Services related inquiries and responds to telephone and in-person customer questions for information, problem solving, and/or research concerning documentation or action on property.
• Coordinates reviews and tracks permits and land use applications.
• Performs other duties as assigned that support the overall objective of the position and the needs of the organization.
• Conducts research of prior building and land use actions, documentation, and legal status of property to provide explanations, advice, and solve problems with customers.
• Processes regulatory business licenses in coordination with the Police Department.
• Accepts permit applications, verifying documentation, feasibility, and compliance with special requirements of the property. Verifies application elements for completeness such as site plans, construction plans, land use, and supplemental documents. Schedules and manages development review meetings.
• Explains the permit process to prospective and current applicants, including the applicable codes and regulations governing development, the sequence of activities in the permit approval process, and the timelines to expect for key decisions and final approval.

Qualifications

Knowledge and Skills

• Enter information into a computer system with speed and accuracy.
• Sufficient interpersonal skills to communicate standard yet technical information, to employ specific lines of inquiry, to resolve problems, and to maintain harmony in a work setting.
• Working knowledge of the permitting process steps and special policies, practices, technicalities, and work methods for the Department.
• Provide excellent customer service to both internal and external customers.
• Knowledge of and skill at using personal computers, common office productivity software, and databases to access and enter information.
• Sufficient knowledge of and skill in English grammar and composition to prepare routine correspondence in business and/or legal formats.
• Working knowledge of codes, regulations, and laws governing building and land use.

Abilities

• Organize and prioritize work assignments to optimize service level.
• Auditory ability to carry on ordinary and telephonic conversation.
• Near visual acuity to read detailed maps, drawings, other printed material, computer screens, and observe physical layouts.
• Work as a contributing member of a team, work productively and cooperatively with other teams and external customers, and convey a positive image of the City.
• Review and make judgements regarding special and/or uncommon permit requests.
• Requires the ability to alternatively sit and stand for sustained periods of time and perform counter work.
• Ambulatory ability to move about to office locations.
• Operate a personal computer and peripheral office equipment.
• Carry out the essential functions of the position.
• Ability to establish and maintain effective working relationships with other staff, agencies, elected officials, and the public.
• Meet schedules and timelines by planning and organizing varied work assignments with competing and conflicting timelines.
• Resolve customer service problems in a positive manner.
• Manual and finger dexterity to write and to operate microcomputers and other office equipment.
• Learn, interpret, and apply processes, codes, regulations, and laws governing building and land use.
• Function primarily indoors in an office environment.

Education And Experience

• Three years of progressively responsible experience in administrative support and customer service, preferably in a planning, building, or engineering area.
• The position typically requires a high school diploma or GED equivalent and
• Any equivalent combination of experience and training that demonstrates the required knowledge, skills, and abilities may be considered.

Licenses And Certificates

• Must possess an International Code Council (ICC) Permit Technician certification or obtain certification within two (2) years of appointment.

Additional Information

• Hours of Work - City Hall working hours are typically 8:30 a.m.-5:00 p.m. This position is eligible for a partial teleworking arrangement. This position is required to be available for evening hours to attend or present in-person at City Council meetings as-needed, or attend in-person, evening, or weekend meetings when necessary.
• Work Environment - Work performed will primarily take place indoors in an office environment.

This position is part-time; 25 hours per week.

Compensation

Hourly Pay Range: $32.41 - $41.16 DOE

This job/class description describes the general nature of the work performed, representative duties as well as the typical qualifications needed for acceptable performance. It is not intended to be a complete list of all responsibilities, duties, work steps, and skills required of the job.

For additional information, please visit: www.kenmorewa.gov/jobs

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