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Performance Assistant/Usher, Flex

Company

Vanderbilt University
Address , Nashville, 37232, Tn
Employment type PART_TIME
Salary
Expires 2023-07-25
Posted at 11 months ago
Job Description
*Position is considered "evergreen" and will not fill. All applications will remain on file and will be reviewed on an as-needed basis.*
This part-time, flex position is part of the Performing Arts Center within the Blair School of Music at Vanderbilt University and is responsible for the seating and the safety of patrons in all performance venues. Front of House staff are expected to offer the highest level of customer service possible to guests, donors, visiting artists, artist management, patrons, and any other member of the public or administration they may encounter. Front of House Staff are also expected to carry out any job function management deems as appropriate and within the scope of caring and maintaining for the theater, customer service, audience experience, pre-show prep, post-show breakdown, and guest and staff safety/emergency response/security. This hourly position will assist the Blair School of Music based on scheduling and program needs.
Situated on Vanderbilt Campus in the heart of Nashville, TN, the Blair School of Music is a vibrant and fast-paced school at Vanderbilt University.
Duties and Responsibilities
  • Other duties as directed.
  • Politely direct and escort patrons to their seats.
  • Understand and demonstrate proper procedures for assisting patrons with disabilities.
  • Visually sweep the theaters to check for potential safety issues and lost and found items.
  • Remain at assigned post throughout the event unless taking an assigned break.
  • Assess assigned section for cleanliness.
  • Provide patrons with programs and other relevant materials.
  • Work varied shifts, including nights, weekends, and holidays.
  • Demonstrate an in-depth knowledge of all venues and a good understanding of evacuation procedures from all points within each venue.
  • Enforce appropriate house rules, including emergency procedures
  • Attend pre-event Front of House / Usher meetings and other trainings as required by management.
  • Provide general seating directions at the entrance points to each facility including, but not limited to, tearing or scanning tickets, confirmation of proper credentials required for entry to the event and not allowing access to those who did not have the proper credentials or ticket for the event.
  • Assist with the overall cleanliness of the entire facility including, but not limited to, picking up litter, lost and found items, and removing event signage.
Qualifications
  • Ability to stand for long periods of time is necessary .
  • Ability to read small print is necessary .
  • Maintain a professional, neat, and well-groomed appearance, adhering to uniform requirements is necessary .
  • Establish and maintain effective work relationships with those contacted in the performance of required duties is necessary .
  • High School Diploma is preferred .
  • Ability to lift 25 lbs. waist high, and able to assist with set up of furniture for events as directed is necessary .
  • Work in a fast-paced, busy environment with environmental conditions such as noise, heights, dark/dim/absence of lighting is necessary .
  • Ability to descend/ascend ramps and inclines/declines is necessary .
  • Ability to communicate effectively in English is necessary .
  • Ability to climb steps repeatedly is necessary .
  • Demonstrate an understanding of, sensitivity to, and appreciation for the diverse ethnic, socio-economic, disability and gender diversity of guests and staff attending or working within the building is necessary .
  • Ability to bend, stretch, reach, and kneel without restriction is necessary .
  • Ability to deal effectively with a wide variety of personalities and situations requiring diplomacy, tact, friendliness, poise, and firmness is necessary .
Commitment to Equity, Diversity, and Inclusion
At Vanderbilt University, we are intentional about and assume accountability for fostering advancement and respect for equity, diversity, and inclusion for all students, faculty, and staff. Our commitment to diversity makes us who we are. We have created a community that celebrates differences and lets individuality thrive. As part of this commitment, we actively value diversity in our workplace and learning environments as we seek to take advantage of the rich backgrounds and abilities of everyone. The diverse voices of Vanderbilt represent an invaluable resource for the University in its efforts to fulfill its mission and strive to be an example of excellence in higher education.
Vanderbilt University is an equal opportunity, affirmative action employer. Women, minorities, people with disabilities and protected veterans are encouraged to apply.
Please note, all candidates selected for an offer of employment are subject to pre-employment background checks, which may include but are not limited to, based on the role for which they have been selected: criminal history, education verification, social media review, motor vehicle records, credit history, and professional license verification.

Vanderbilt is a community of talented and diverse staff & faculty!

At Vanderbilt University , our work - regardless of title or role - is in service to an important and noble mission in which every member of our community serves in advancing knowledge and transforming lives on a daily basis. Located in Nashville , Tennessee, on a 330+ acre campus and arboretum dating back to 1873, Vanderbilt is proud to have been named as one of “America’s Best Large Employers” as well as a top employer in Tennessee and the Nashville metropolitan area by Forbes for several years running. We welcome those who are interested in learning and growing professionally with an employer that strives to create, foster and sustain opportunities as an employer of choice through:

  • Providing a work environment where every staff and faculty member can be their authentic and best self , while providing the resources and opportunities to learn and grow.
  • Encouraging development, collaboration, and partnership both internally and externally while fostering the value that every member of the Vanderbilt community can lead and grow regardless of title or position.
  • Working and growing together as a community of communities... we are One Vanderbilt .

We understand you have a choice when choosing where to work and pursue a career. We understand you are unique and have a story. We want to hear it. We encourage you to apply today so that you might become a part of our story.

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Vanderbilt University has made the health and safety of our students, faculty and staff and our surrounding communities a top priority. As part of that commitment, the University may require employees to comply with any testing or health and safety measures which the University may require.