Peer Training And Placement Program - Support Trainer

This position is REMOTE, but candidate must reside in San Diego or Imperial County.
Company Description: NAMI San Diego & Imperial Counties (National Alliance on Mental Illness) is a nonprofit organization that provides free education, support services, and advocacy to improve the quality of everyone affected by mental illness.
Program Information: The Peer Training and Placement Program supports peers and family members that are seeking to become state certified peer support specialists by teaching the Medi-Cal Peer Support Certification (PSSC) Training. The Support Trainer works directly with the Trainer(s) under Program Manager Supervision.
Primary Responsibilities/Function: The Support Trainer works with the Lead Trainer and is responsible for operating online platform technology for classes (Zoom) and co-presenting online learning through co- facilitating 80- hour Medi-Cal Peer Support Specialist Certification (PSSC) Training.
Duties And Responsibilities

• Provide biweekly job leads for placement.
• Provide support to class participants through the computer, FaceTime, telephone, text conversations, or email communication. Document all communication and provide resources as needed.
• In addition to training, a primary focus is community outreach (virtual and in-person) to connect and recruit both family and peer qualified participants in San Diego and Imperial Counties.
• Represent the NAMI perspective of mental health and recovery in public, social, and educational settings.
• Other duties as assigned.
• Maintain an educated, open, and positive viewpoint towards mental health.
• Understand and practice the 17-Core Competencies for Peer Workers in Behavioral Health Services.
• Assist the Education Department to conduct virtual outreach to specific communities.
• Operate the Zoom platform during the class: open Zoom, monitor chat, record sessions, move people into breakout rooms, launch polls and surveys, and take attendance.
• Co-present the classes/sessions online (through Zoom) using excellent presentation and communication skills, both non-verbal, verbal and written, practicing and modeling Recovery Language.
• Document and input program data, as assigned.

Accountability: Reports to the Peer Training and Placement Program Manager and provides support to Trainers.
Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with qualified disabilities to perform the essential functions.

• Prolonged periods sitting at a desk and working on a computer.
• Must be able to lift up to 15 pounds at times.
• Prolonged periods of standing and walking.

Minimum Requirements

• Experience training or teaching adult learners
• Demonstrated ability to maintain confidentiality.
• Advanced knowledge and skills in the use of computer software (Microsoft Office Access. Database, PowerPoint, Word, Excel, and online platforms such, Zoom, email, social media, and web navigation.
• Detail oriented with excellent organizational skills.
• Certificate of training completion as Peer Support Specialist OR two years' experience clearly demonstrated equivalent work or supervised volunteer experience as a Peer Support Specialist
• Ability to work virtually as part of a team with diverse populations.
• Reliable and consistent attendance.
• Advanced knowledge and skills in the Core Competencies of Peer Workers.
• Excellent communication skills (verbal, non-verbal & written).
• Grounded in personal recovery.
• Self-identified as a Peer/Family Member (lived experience with mental health).
• Demonstrate knowledge in cultural and linguistic competency, co-occurring, and gender responsiveness, and trauma informed care practice.
• Ability to work independently, remotely, with demonstrated ability to collaborate.
• Ability to plan, analyze, problem solve, manage time and multi-task while teaching a live class.

Other Qualifications

• Willingness to support NAMI San Diego's mission & values.
• A strong positive viewpoint towards mental health & recovery language is essential.
• Have a private space (room) to work remotely. Confidentiality and discretion are a must.
• Bilingual & bicultural English/Spanish or other threshold language desired.
• Completion of Medi-Cal Peer Support Specialist Certification Training and/or other Support Specialist training, such as Wellness Recovery Action Plan (WRAP), and Peer Employment Training (PET), NAMI Family to Family Course desired.
• Flexibility & availability to work some evenings/weekends.
• Reliable access to internet

Working Conditions and Job Setting: This is a primarily remote (out-of-office/work-from-home) position, with in-person outreach presentations and community events. Must be able to work with and communicate with diverse populations, teaching and providing training and digital support.