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Related keywords
- Remote Payroll Specialist
- IMPLEMENTATION SPECIALIST
- Remote Payroll Implementation Specialist
- Remote Implementation Analyst
- Implementation Payroll Consultant
- Remote Implementation Specialist
- Payroll Implementation Consultant
- Remote Software Implementation Specialist
- Content Writer At Exclusively Remote
- Payroll Implementation Specialist At Exclusively Remote
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Payroll Implementation Specialist At Exclusively Remote
Company | ExclusivelyRemote |
Address | Home, KS, United States |
Employment type | FULL_TIME |
Salary | |
Expires | 2023-08-05 |
Posted at | 10 months ago |
Payroll Software Implementation Specialist -
- Training and Support: Provide training sessions and documentation to educate clients on the proper use of the product or system. Offer ongoing technical support and troubleshooting assistance as needed.
- Candidates must befamiliar with the information needed to onboard someone from the payroll side, (possessing the ability know to ask the correct questions to obtain information on ABC deductions etc)
- Continuous Improvement: Identify areas for process improvement and contribute to the development of best practices and standard operating procedures for implementation and onboarding.
- Requirements Gathering: Collaborate with clients to understand their specific needs, goals, and technical requirements to develop an implementation plan.
- Technical Configuration: Configure the product or system according to the client's specifications, which may involve software installation, data migration, customization, or integration with existing systems.
- Project Management: Develop and manage project plans, timelines, and deliverables to ensure timely completion of implementation projects.
- Experienced with Vlookup etc.
- Solution Design: Work closely with internal teams, such as product development and technical support, to design and configure the product or system to meet the client's requirements.
- Advance excel skills are crucial.
- Client Onboarding: Lead the onboarding process for new clients, ensuring a smooth and efficient transition from the back end to the implementation phase.
- Closely working with clients to gather all their specific information to input into the software.
- Relationship Management: Build and maintain strong relationships with clients, acting as their primary point of contact during the onboarding process. Ensure client satisfaction and address any concerns or issues that arise.
- Experience and Knowledge of Payroll
- Technical Skills: Proficiency in configuring and troubleshooting software applications or systems. Familiarity with project management tools and methodologies. Knowledge of databases, APIs, and data integration is advantageous.
- Collaboration: Ability to work collaboratively with cross-functional teams and stakeholders to achieve project goals.
- Customer Focus: A customer-centric mindset with a focus on delivering high-quality service and ensuring client satisfaction.
- Organization and Time Management: Exceptional organizational skills to manage multiple projects simultaneously and prioritize tasks effectively.
- Experience: Prior experience in a similar role, such as implementation specialist, onboarding specialist, or project management, is highly desirable within the Payroll Software space. Experience in software implementation or technical support is a plus.
- Problem-Solving: Strong analytical and problem-solving skills to identify and resolve implementation issues effectively. Ability to adapt to changing requirements or unexpected challenges.
- Communication Skills: Excellent verbal and written communication skills, with the ability to effectively convey technical information to both technical and non-technical audiences.
- Payroll
- Payroll Processing
- Onboarding
- 2 to 5 years Software Development
- Diploma
-
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