Patient Services Coordinator (Hourly, Non-Exempt)

Job Title: Patient Services Coordinator (Hourly, Non-Exempt)

Location: Olympia, WA -OR- Remote Position (Must reside in Washington or Oregon)

About Genetic Support Foundation:

Do you dream of doing something new and different? Genetic Support Foundation (GSF) is seeking dedicated, caring people to build our team and further our mission. GSF is a small telehealth and patient advocacy nonprofit dedicated to improving the quality of healthcare by providing up-to-date, objective genetic information to patients, providers, and healthcare organizations. We are a growing team of professionals that value compassionate care of our patients.

Position Summary

Purpose of Job:

This administrative position supports and assists Genetic Support Foundation’s genetic counselors with clinical work and outreach projects.

Essential Functions:

Assist genetic counselors with duties as follows:

• Coordinate gathering relevant patient records from other medical facilities.
• Support with scheduling patients.
• Assist with insurance pre-authorization, and other insurance needs.
• Perform associated administrative or clerical tasks, which may include special projects and correspondence.
• Answer and resolve routine phone inquiries and triage calls to genetic counselors.
• Communicate with patients and referring providers regarding scheduling and insurance questions.
• Maintaining records in our electronic EHR.

Necessary Knowledge, Skills, and Abilities to Perform the Job:

• Ability to work independently and develop office standard operating procedures
• Willingness to ask questions and work as a part of a remote-team.
• Ability to maintain patient confidentiality, as guided by HIPAA.
• Dependable and reliable.
• Organized with good attention to detail.
• Comfort with learning new technology.

Requirements:

• Minimum of 2 years of related healthcare and/or administrative experience

Conditions of Employment:

• Successful candidates must submit to a post-offer criminal background check.

Working Conditions:

• If working remotely, must have private, secure space with reliable internet access. Technology (phone, computer, etc.) needed to perform duties will be provided.
• Full-time position - 8:00 am-5:00 pm Pacific Time Zone
• If working in person, a shared office location in Olympia WA will be provided

Pay and Benefits

Wage Range: $18-25/hour, depending on experience

Benefits:

• Health and dental insurance
• Paid time off, sick leave and paid holidays

How to Apply:

Please email a cover letter and resume to [email protected]. Incomplete applications will not be considered.

Genetic Support Foundation is committed to a working environment that prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity and expression, national origin, disability status, protected veteran status, or any other characteristic protected by law. If accommodations are needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please include details in your contact to [email protected].