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Patient Qualification Specialist Jobs
Company | Apria |
Address | Arizona, United States |
Employment type | FULL_TIME |
Salary | |
Category | Hospitals and Health Care |
Expires | 2023-07-20 |
Posted at | 11 months ago |
Job Summary
- Critically problem-solve common complaints by flagging trends and partnering cross-functionally to recommend and implement preventative measures.
- Proactively create a better patient experience.
- Support our Field teams, Operations and Sales, by delivering timely feedback that empowers our teams to deliver exceptional patient experiences.
- Support the development and implementation of employee programs that nurture our company's core values to engage employees and create a positive culture.
- Be a champion of the employee experience and drive our unique company culture.
- Evangelize our customers and turn our disgruntled patients into our biggest fans.
- Requests health plan authorizations/information as required; either electronically or verbally.
- Demonstrates and ability to develop business relationships within the field leadership through close collaboration, partnership, engagement and communication.
- Responsible for supporting hundreds of local branch offices across the country by reviewing new patients orders and documentation submitted by referral sources in order to obtain required documentation and clinical requirements of individual health insurance plans, allowing our patients to maximize their available health plan benefits and to receive the much-needed care as soon as possible.
- Performs other duties as required.
- N/A
- 1-3 years’ experience in healthcare/health insurance industry desired
- High school degree or equivalent
- Action-Oriented: You thrive as a self-starter who proactively senses and responds to problems and opportunities and requires minimal supervision.
- Collaborative: You love teamwork. Your colleagues love having you on the team. You work well across functions and groups.
- Energetic & Passionate: Your passion and energy for health and well-being is deeply founded in your desire to help others and to be a positive role model.
- Relationship Builder: You excel in getting people involved and building a network of contacts that allow you to multiply your influence on the organization.
- Patient-Focused: You start with the patient and work backwards. You invest the time and energy to understand the patients’ objectives, then tie all your activities directly to the achievement of those objectives.
- An Effective Communicator: You write and speak clearly, concisely and with a spirit of partnership. You actively inform and inspire with your messaging. You speak plainly and are transparent with your business colleagues.
- N/A
- Intermediate skills in Access, Excel, PowerPoint, MS Project, Visio, Word
- English (reading, writing, verbal)
- Intermediate level mathematical proficiency, with a strong ability to understand, interpret and develop spreadsheet data.
- Required to be in a home office/workspace during scheduled work hours
- This position is remote and requires a distraction free environment
- Life, AD&D and Disability Insurance
- Medical, Dental and Vision
- Employee Referral Reward Program
- Employee Discount Programs
- Healthcare Flexible Spending Accounts and Healthcare Savings Accounts
- Ability to have early access to earned wages
- Career Advancement/ Development Opportunities
- 401K Savings Plan (available immediately)
- Paid Time Off, including Vacation, Personal Time, Paid Sick Leave & Paid Holidays
- Educational Assistance
- We recognize our veterans by offering a company paid day off for Veterans Day
- Company Paid Employee Assistance Plan (available immediately)
- Competitive salary
- Annual compensation is based on a 40 hour week
- $17-$18 (depending on location)
- Compensation is commensurate with experience
- Salary range
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