Patient Care Assistant Jobs

Syracuse, NY (http://maps.google.com/maps?q=1120+East+Genesee+St+Syracuse+NY+13210)

• Health Services

Job Type

Full-time

Description

Patient Care AssistantSyracuse, NY

Planned Parenthood of Central and Western New York (PPCWNY) protects and provides health care and education that empowers individuals and families. With respect. Without judgment.No matter what.

Diversity and inclusion are core values at Planned Parenthood of Central and Western New York (PPCWNY). PPCWNY recruits exceptional and diverse staff. PPCWNY strives to develop staff into leaders for a diverse and global workplace.

In support of Planned Parenthood of Central and Western New York (PPCWNY)’s mission, the Patient Care Assistant will work with the health center staff in providing education and counseling for patients and support services in all health center functions to ensure patients receive professional services in a timely manner.

Essential Functions

Patient In-Take Process

• Shows respect to all internal and external customers for differences in backgrounds, lifestyles, viewpoints and needs in areas such as race, gender, ethnicity, creed, sexual orientation and others
• Supports other members of the health center team by attending and participating in staff meetings; may assist with training of new staff or attending training workshops as required
• Clearly and accurately records data in the Electronic Health Record including vital signs and medical/family/social history
• Works on other projects as assigned by the Health Center Manager, Nurse or Director of Health Center Operations
• Performs routine tests, including but not limited to: urine pregnancy tests, HIV tests, blood draws, urine specimen collection and urine dips, as ordered by the provider
• Accepts individual and joint responsibility for, participates in, and works to achieve productivity, customer service, and capacity goals as set by PPCWNY
• Assists the Clinician, as requested, in the exam room by providing patient support, basic education about reproductive health care, birth control, STI’s, etc.
• Participates in programs to ensure that cross training occurs leading to support of all health center programs/services
• Handles all other support functions required for an organized, smooth running health center
• Participates in the annual update of all reference materials used in the health center to ensure accuracy and consistency in accordance with PPFA Medical Standards and Guidelines
• Responsible for opening and closing exam rooms according to written procedures
• Independently handles the intake process by determining the reason for visit and assisting the patient with the completion of forms, releases, etc.

Patient Services Support

• Assists in preparation, set-up, breakdown, cleaning and storage of all patient service rooms, supplies, equipment, and documentation on a daily basis
• Prepares specimens for lab pick-up
• Provides information on reproductive health issues and when needed, assists with patient referrals, phone calls, reports, and follow-up as directed within the protocol guidelines of PPCWNY
• Assists in surgical abortion service areas such as products of conception, recovery room, procedure room support, etc.
• Provides comfort measures, counseling, birth control/STI information, and follow-up appointment scheduling as needed

Requirements

Qualifications

Applicants must possess the following qualifications(or equivalent combination of education and experience):

Education—

• High School Diploma or GED

Experience—

• A minimum of 1 to 2 years of experience in a healthcare position

Knowledge, Skills, & Abilities—

• Ability to work effectively and cooperatively with staff; ability to work in a fast-paced environment; able to juggle multiple priorities a must
• Medical Assistant Training or CNA highly desired
• Planned Parenthood seeks candidates who have proficiency in one of the following languages, including but not limited to: Spanish, Nepali, Arabic, and Swahili
• Must be able to work a flexible schedule with ability to travel to multiple sites as needed
• A commitment to Planned Parenthood of Central and Western NY (PPCWNY)’s mission, vision and values along with a commitment to providing services to a diverse range of clients and to the goals of PPCWNY is essential
• Must have reliable transportation and a valid NYS driver’s license not in jeopardy of being revoked
• Must have excellent communication skills (verbal and written)
• Computer skills including basic Microsoft Office, email and use of Electronic Health Records strongly preferred
• Planned Parenthood seeks candidates who have experience delivering care and services to a racially and ethnically diverse service populations

Work ScheduleThis is a full-time, 40 hour a week, position; must be able to work a flexible schedule Monday – Friday with rotating Saturdays.

CompensationMinimum starting rate for this position is $17.60/hour.

BenefitsWe offer a generous benefits package including health insurance, paid time off, and a retirement plan with company match.Planned Parenthood of Central and Western New York is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, protected veteran status, or status as a qualified individual with disability.

We are committed to workforce diversity and aspire to reflect the communities we serve. To that end, we strongly encourage people of color, LGBTQ identifying individuals, people with disabilities and other underrepresented groups to apply.

Salary Description

Minimum starting rate for this position is $17.60