Patient Care Assistant Jobs

Newport News, Virginia
Overview
Works on coordinating/ scheduling client care for private care services as well as assisting with office administrative tasks. The Lead Patient Care Assistant ( PCA), also acts as a mentor to other care staff and provides client care when needed due to staffing needs. The Lead PCA may provide personal care, comfort measures and environmental services of the clients(including those needing special precautions) and performs specified treatments. In addition, this position must be able to demonstrate the knowledge and skills necessary to provide care appropriate to the age of the patient served. The individual must demonstrate knowledge of the principles of growth and development over the life span and provide the care needed as described according to the departmental policy and procedure. Promotes and maintains safe work environment for staff as well as our customers, incorporating national patient safety initiatives.
What you will do

• Demonstrates the ability to follow the plan of care that assures patients receive consistent, competent, and ethical care, within legal standards of practice, while maintaining privacy and support for the patient’s value system. Provides care consistent with both verbal and/or written instructions. Demonstrates competent understanding of assigned plans of care within appropriate scope of practice and responsibilities as directed by the RN/LPN to include accurately completing all required documentation.
• Performs general receptionist duties for the department including answering the telephone, referring calls, screening calls, taking messages, receiving initial referral intake, etc. Assures appropriate clerical support is given to the field staff on a daily basis. Assist with other general office administrative tasks as assigned
• Participates positively in training and support of all team members, volunteers and students as needed.
• Coordinates and maintains staffing schedules for assigned areas. Participates in On-Call Program for scheduling issues as assigned. Responsible for updating and maintaining On-Call book weekly. Maintains In-Home Private Care staffing schedules/logs to include number of hours, days and types of services provided as well as maintains and updates On-Call Book.
• Responsible for maintaining the department filing system, including client records, committee minutes, call book updates, attendance logs, current employee information, agency phone lists, and other agency liaisons, etc.
• Demonstrates accountability for ensuring availability of resources (equipment, instruments, supplies) necessary to ensure positive patient outcomes. Maintains clean, safe and orderly work/patient environment by cleaning work stations/areas, equipment; stocking supplies; placing equipment in proper storage areas.

Qualifications
Education

• Program Graduate, Personal Care Aide Certificate Program approved by VA Department of Health/DMAS (Required)
• High School Diploma or GED, (Required)

Experience

• 1 year Working with the elderly (Required)
• Experience in office administration, customer service skills and staffing/scheduling experience (Preferred)

Licenses and Certifications

• CPR/BLS Certification - American Heart Association/American Red Cross/American Safety and Health Institute (AHA/ARC) within 30 Days(Required)
• Valid Drivers License Required

• Flexible spending and savings accounts
• Riverside Health System services discount
• Healthy lifestyle incentives
• Medical Plan Options
• Onsite pharmacy and delivery options
• Vision and Dental plans (including orthodontic care)
• Wellness & fitness center discounts

• Group Term Life and AD&D Insurance
• Pet Insurance
• Whole Life Insurance
• Accident Insurance
• Legal Insurance
• Critical Illness Insurance
• Short Term Disability

• CEUs (MedBridge Education)
• Specialty Certification Financial Assistance
• Employee Help Fund
• Company Wide Bonus Program
• 403(b) Savings Plan (Immediate Matching)

• Adoption Assistance
• Employee Assistance Program
• Care.com membership
• Paid Time Off (full- and part-time team members)
• Extended illness bank
• Community involvement opportunities
• Area retail discounts