Patient Access Specialist (Prn Nights)

HIGHLIGHTS

SHIFT Night Shift (7pm-7am)

JOB TYPE PRN

FACILITY TYPE 16 bed Small-Format Hospital (8 ER, 8 Inpatient)

Emerus is the nation’s first and largest operator of small-format hospitals, also known as community or neighborhood hospitals. Emerus’ leading national health system partners include Allegheny Health Network, Ascension, Baptist Health System, Baylor, Scott & White Health, Dignity Health St. Rose Dominican, The Hospitals of Providence, INTEGRIS and MultiCare. Our state-of-the-art hospitals are fully accredited and provide highly individualized care. From the moment a patient walks through the door, a team of exceptional medical professionals takes charge, treating patients with speed, compassion and expertise. Emerus’ distinctive level of care earned the Guardian of Excellence Award for Superior Patient Experience in six of the past seven years. More information is available at www.emerus.com.

The purpose of this position is to serve as a liaison between patient/family, payers, Patient Financial Services, and other health care team members. You'll be asked to facilitate patient tracking and billing by obtaining/verifying accurate and complete demographic information, financially securing, and collecting out-of-pocket responsibility from guarantors to maximize hospital reimbursement.

• High School Diploma or GED, required
• Verify insurance benefits for all plans associated with patient, confirming the correct payor and plan is entered into the patient accounting system
• Obtain, verify, and enter complete and accurate demographic information on all accounts to facilitate smooth processing through the revenue cycle
• 2 years patient registration and insurance verification experience in a health care setting, required.
• Receive deliveries including mail from various carriers and forward to appropriate departments as needed
• Maintain visitor/vendor log
• Answer telephone in a professional and courteous manner, record messages and communicate to appropriate medical staff
• Basic understanding of medical terminology
• Perform additional duties as assigned
• Position requires fluency in English; written and oral communication
• Working knowledge of MS Office (MS Word, Excel and Outlook), strongly preferred.
• Knowledge of various insurance plans (HMO, PPO, POS, Medicare, Medicaid) and payors, required.
• Maintain a clean working environment for the facility. This includes the front desk, restroom, waiting room, break area and patient rooms when assistance is needed by medical staff
• Notify appropriate contact of any malfunctioning equipment or maintenance needs
• Attend staff meetings or other company sponsored or mandated meetings as required
• Emergency Department registration experience, strongly preferred
• Maintain log of all patients, payments received, transfers and hospital admissions
• Scan all registration and clinical documentation into the system and maintain all medical records
• Maximize the efficiency and accuracy of the collection process by pursuing collections at the time of service in a customer service-oriented fashion
• Provide excellent customer service at all times by effectively meeting customer needs, understanding who the customers are, and building quality relationships
• Maintain compliance with EMTALA, DNV, HIPAA and all other hospital and government regulations applicable to the Admissions settings and in handling of Medical Records
• Provide and obtain signatures on required forms and consents
• Assist with coordinating the transfer of patients to other hospitals when necessary
• Maintain cash drawer according to policies
• Excellent customer service
• Respond to medical record requests from patients, physicians and hospitals
• Obtain insurance authorizations as required by individual insurance plans where applicable
• Assist medical staff as needed

HIGHLIGHTS

• New PRN Rate*

SHIFT Day Shift (7am-7pm)

JOB TYPE Full-Time

FACILITY TYPE 16 bed Small-Format Hospital (8 ER, 8 Inpatient)

Emerus is the nation’s first and largest operator of small-format hospitals, also known as community or neighborhood hospitals. Emerus’ leading national health system partners include Allegheny Health Network, Ascension, Baptist Health System, Baylor, Scott & White Health, Dignity Health St. Rose Dominican, The Hospitals of Providence, INTEGRIS and MultiCare. Our state-of-the-art hospitals are fully accredited and provide highly individualized care. From the moment a patient walks through the door, a team of exceptional medical professionals takes charge, treating patients with speed, compassion and expertise. Emerus’ distinctive level of care earned the Guardian of Excellence Award for Superior Patient Experience in six of the past seven years. More information is available at www.emerus.com.

The purpose of this position is to serve as a liaison between patient/family, payers, Patient Financial Services, and other health care team members. You'll be asked to facilitate patient tracking and billing by obtaining/verifying accurate and complete demographic information, financially securing, and collecting out-of-pocket responsibility from guarantors to maximize hospital reimbursement.

• Obtain, verify, and enter complete and accurate demographic information on all accounts to facilitate smooth processing through the revenue cycle
• Provide and obtain signatures on required forms and consents
• Emergency Department registration experience, strongly preferred
• Maintain a clean working environment for the facility. This includes the front desk, restroom, waiting room, break area and patient rooms when assistance is needed by medical staff
• Assist with coordinating the transfer of patients to other hospitals when necessary
• Knowledge of various insurance plans (HMO, PPO, POS, Medicare, Medicaid) and payors, required.
• Position requires fluency in English; written and oral communication
• Scan all registration and clinical documentation into the system and maintain all medical records
• Maximize the efficiency and accuracy of the collection process by pursuing collections at the time of service in a customer service-oriented fashion
• 2 years patient registration and insurance verification experience in a health care setting, required.
• Receive deliveries including mail from various carriers and forward to appropriate departments as needed
• Respond to medical record requests from patients, physicians and hospitals
• Maintain cash drawer according to policies
• Assist medical staff as needed
• Maintain visitor/vendor log
• High School Diploma or GED, required
• Basic understanding of medical terminology
• Excellent customer service
• Notify appropriate contact of any malfunctioning equipment or maintenance needs
• Perform additional duties as assigned
• Obtain insurance authorizations as required by individual insurance plans where applicable
• Attend staff meetings or other company sponsored or mandated meetings as required
• Answer telephone in a professional and courteous manner, record messages and communicate to appropriate medical staff
• Maintain compliance with EMTALA, DNV, HIPAA and all other hospital and government regulations applicable to the Admissions settings and in handling of Medical Records
• Working knowledge of MS Office (MS Word, Excel and Outlook), strongly preferred.
• Verify insurance benefits for all plans associated with patient, confirming the correct payor and plan is entered into the patient accounting system
• Provide excellent customer service at all times by effectively meeting customer needs, understanding who the customers are, and building quality relationships
• Maintain log of all patients, payments received, transfers and hospital admissions