Patient Access Representative - Windsor

ECU Health
About ECU Health Bertie Hospital
ECU Health Bertie Hospital is a state-of-the-art, 6-bed critical access hospital in Windsor. It is closely affiliated with ECU Health Medical Center and the telemedicine resources of The Brody School of Medicine at East Carolina University. The hospital offers high quality surgical, emergency and diagnostic services, as well as specialty and primary care clinics.
Position Summary
Responsible for creating the first impression of the organization's services to patients and families and other external customers. Performs outpatient scheduling, registration for all patients (emergency, ambulatory, and inpatients) and collects proper data, documents, and signatures to ensure hospital bills will be paid by third party payer or the patient. Serves as first point of contact for physician offices and other customers regarding scheduling procedures at ECU Health.
Minimum Requirements
High School or Equivalent (GED) or higher is required
Associate Degree: preferred
Bachelors Degree: preferred
2 years Customer Service is required
1 to 2 years of Registration and/or Billing experience within a healthcare setting is preferred.
Excellent communication (both written and oral), detail orientation, organization, and multitasking skills required
Basic computer skills
Other Information
This is a full-time position with benefits.
Shift: Nights, 12 hour shifts, 36 hours per week, rotating weekends
Contact Information
For Additional Information, Please Contact
Tina Chavez, Talent Acquisition Consultant
ECU Health Talent Acquisition
Email: [email protected]