Patient Access Center Representative - Remote | Wfh

Are you a customer service pro with a passion for healthcare? Do you enjoy helping patients and their families find the information and resources they need? If so, we want you! We're seeking a friendly and enthusiastic liaison to join our team as a Patient Access Coordinator.
As our Patient Access Coordinator, you'll serve as a key point of contact for patients and the community. You'll connect patients with the programs, providers, and information they need to make informed healthcare decisions. Whether responding to inquiries by phone, email, chat, or text, you'll be the friendly face of our organization and a trusted resource for patients and their families.
Education
High School Diploma/GED required, with an Associate's Degree preferred.
Experience
To be considered for this position, you'll need at least 5 years of experience in customer service and 1 year of experience in a healthcare or related field. Experience with EPIC, eCare Next/Onesource, Navinet, and other insurance verification tools is preferred.
Knowledge, Skills, And Abilities
To succeed in this role, you'll need to be familiar with EMR and scheduling systems such as EPIC, IDX, and PHS. You'll also need to be able to multitask and work independently in a fast-paced environment. Proficiency in Microsoft Office applications is a must, as is the ability to maintain strict confidentiality. Fluency in both English and Spanish is preferred.
Location and Schedule:
This position is located at our Patient Access Admin Support office, but you'll have the opportunity to work from home as well. The schedule is part-time (20 hours per week), with day shifts from Monday to Friday, 8:00am to 12:00pm.
We're looking for a passionate and dedicated individual who is excited about the opportunity to make a difference in the lives of our patients and their families. If this sounds like you, we encourage you to apply today!