Patient Access Associate Jobs

As a Patient Access Associate 3, you will provide excellent service by identifying customer needs and fulfilling customer expectations. To help achieve our mission, you will perform assigned duties related to patient admissions while completing assigned activities related to patient scheduling for medical procedures. Verifying and entering insurance information and authorization/referral requirements into databases is of vital importance. Counseling patients on financial liability by using available financial counseling tools to achieve maximum reimbursement for patient services is expected. Ensuring a safe patient care environment to the fullest potential, in an effort to achieve team goals, is required.
Job Responsibilities

Additional Requirements

Education:

High School Diploma or GED

Experience:

2 years of healthcare patient access experience, or 2 years of experience in healthcare revenue cycle.

Skills:

Proven proficiency in multiple Patient Access functions.

Advanced communication and computer skills.

If hired or transferred into an Ambulatory setting, team member is expected to successfully complete Inova Service Excellence Training within three months of hire/transfer date.