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Part Time Revenue Management Support Representative

Company

Enterprise Holdings

Address , St. Louis, 63105, Mo
Employment type FULL_TIME
Salary
Expires 2023-07-31
Posted at 11 months ago
Job Description
About the Role
The Revenue Support Representative updates rental rates and availability for Daily Rental operations, including franchisees. They also process requests associated with the After Hours and Extended Hours Programs and special projects. This position will provide revenue management support to our Home City and Airport operations during evenings and weekends. Team members will provide assistance to operators in the field from the Home City and Airport markets updating rates and availability. This position will work closely with the Airport and Home City Revenue Management Teams. This team now also assists the Franchise Revenue Management Team supporting requests from Latin American and the Asia Pacific Regions supporting global expansion of revenue management.

This position reports to our Corporate Headquarters in St. Louis, MO, but is available for remote work anywhere in the United States.

This is a part-time position, with a schedule in the late afternoon through evening. Training will be facilitated virtually with our Global Revenue Management Team, and some training may initially be required outside of established schedules during the first few weeks.

Company Overview

Enterprise Holdings Inc. is a leading provider of mobility solutions, owning and operating the Enterprise Rent-A-Car, National Car Rental and Alamo Rent A Car brands through its integrated global network of independent regional subsidiaries. Enterprise Holdings and its affiliates offer extensive car rental, carsharing, truck rental, fleet management, retail car sales, as well as travel management and other transportation services, to make travel easier and more convenient for customers.

Privately held by the Taylor family of St. Louis, Enterprise Holdings together with its affiliate Enterprise Fleet Management manages a diverse fleet of 2.1 million vehicles and accounted for nearly $30 billion in revenue in fiscal year 2022 through a network of more than 10,000 fully-staffed neighborhood and airport rental locations in more than 90 countries and territories.

Responsibilities:

  • Oversee accurate updates to rates and availability in ECARS and Odyssey for our Home City and Airport operations using our Revenue Management tools
  • Process requests from Operation’s managers pertaining to the After Hours and Extended Hours Programs
  • Transition, maintain, and be responsible for all rates, products, rules, policies, in ECARS 2.0 and Odyssey
  • Document and log all phone and email requests daily to ensure accuracy
  • Send detailed follow up email confirmations to all levels of management, informing them of all updates
  • Perform additional administrative projects as requested
Equal Opportunity Employer/Disability/Veterans

Qualifications:

Minimum:
  • Must have a H.S. Diploma/GED or equivalent
  • Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future
  • Must have basic proficiency in MS Office applications including Word, Excel, and Outlook
  • Must be available for the following schedule (all times listed are CST):Tues 4-10pThur 3-10pFri 4-11pSat 1-8pSun 2-6p
  • Must have prior customer service and/or administrative experience
  • Bachelor's Degree or some college preferred
  • Experience in a data entry role preferred
Competency Based:
  • Customer Service
  • Working With a Team
  • Problem Solving
  • Flexibility
  • Detail-Oriented
  • Communication