Part Time Dispensary Associate

Role Overview
We are looking for a part time Dispensary Associate who can become an integral part of our organization and grow with our company. The ideal candidate is proactive, innovative and passionate, able to beat deadlines and find answers when it appears there are none.
The Dispensary Associate will work to ensure excellent patient service, provide effective patient consultations, and ensure the distribution of only quality products to patients. The Dispensary Associate assesses the individual needs of patients, provides superior product knowledge, and conducts sales transactions efficiently and accurately.
As a condition of employment, all newly hired employees of Windy City should be prepared to provide proof of vaccination against COVID-19 prior to their first day of work. Requests for medical or religious accommodation may be made with the company's HR department. Failure to establish proof of vaccination (or approved exemption) may result in offer rescission.
Role Responsibilities

• Participate in continuous training on medical conditions, symptoms, and alternative healing therapies
• Always communicate with sensitivity and respect for patients/customers, staff, and visitors
• Communicate regularly with the management to satisfy department needs and patient feedback
• Maintain the overall appearance, organization and cleanliness of the department and service counter areas
• Assess individual medical patient needs by asking patients questions regarding their medical conditions and symptoms, carefully listening to patient responses, and further clarifying as needed to determine what type of alternative care might support their conditions
• Address patient and customer issues, utilizing management when appropriate
• Prevent the diversion of medical cannabis to anyone other than authorized patients
• Ensure adherence to hygiene and sanitation guidelines
• Attend daily pre-opening meetings
• Perform other duties as assigned by management
• Ensure adherence to patient confidentiality guidelines as provided in employee training
• Perform opening and closing procedures
• Ensure the accuracy of assigned cash register till
• Ensure departmental and dispensary compliance to internal, local and state policies
• Frequently lifting, moving, carrying store inventory, weighing up to 50 pounds. Occasionally ascending/descending ladders or stairs

Role Requirements

• Knowledge of medical cannabis strains and applications
• Minimum age requirement: 21 years
• Excellent communication and customer service skills
• High school diploma or GED
• Open availability including evening and weekend hours highly preferred
• Prior experience working within the medical cannabis industry
• Ability to pass a background check free of felonies
• One year or more prior experience in retail sales or similar environment
• Passion to serve people with debilitating conditions
• Prior experience working with medical patients
• Basic math skills
• Candidate must be a self-starter, flexible to work in a collaborative structure and thrive in a fast-paced environment.
• Ability to satisfy company requirements for vaccination against COVID-19, or obtain approved medical or religious exemption.
• Basic computer operating skills
• Excellent organizational and communication skills
• Ability to obtain a dispensing organization agent identification card issued by the Illinois Department of Financial and Professional Regulation Division of Professional Regulation

NOTE: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.
At Windy City Cannabis we are committed to improving the quality of our patients’ lives and restoring well-being. Our medical cannabis dispensaries are setting a new standard of excellence, emphasizing health and wellness in our clean and modern facilities. Our staff is well trained and attentive, striving to serve patients with great respect and compassion.
Windy City Cannabis provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age disability or genetics.