Optometric Technician I - 234

Optometric Technician I

General & Responsibilities

• Obtain insurance authorizations and verification of benefits
• Coordinate patient scheduling and monitor patient flow throughout the office, properly communicating delays
• List all appropriate diagnoses and symptoms as well as follow-up instructions and prescriptions as directed by the doctor.
• Assist other members of the team as needed to reach individual and team goals
• Pre-screen patients before they see the optometrist, including the administration of diagnostic tests
• Train patients on proper contact lens use and care
• Answer phone calls, greet patients and schedule appointments
• Communicating with doctors, staff, and patients
• Accurately and thoroughly document optometry exams and procedures as they are being performed by the doctor.
• Gather patient’s medical history
• Educate patients on their insurance coverage and vision benefits
• Accurately post charges for exam fees, co-pays, and products sold

Experience & Skills

• Strong multi-tasking and time management skills
• Ability to do basic math
• Strong organizational skills and attention to detail
• Strong problem-solving skills
• Previous experience with electronic medical records, preferred but not required
• Previous experience as an Optometric Technician, preferred but not required
• Team player with good interpersonal and listening skills
• Must be flexible to accommodate schedule change(s) on short notice to fulfill business needs
• Passion for self-improvement and continuing education
• High school diploma or equivalent
• Excellent verbal and written communication skills

Other Duties & Information