Optical Team Member (Entry-Level)

Optical Team Member - Claflin Eye Care
General job Description & Responsibilities
Claflin Eyecare is looking to hire team members who are interested in learning new skills and continue their education in Optical/Health Care. This is a customer-facing position that provides the highest-quality client service and patient care at the practice. This position will be crossed trained with other areas of the practice. Primary responsibilities include:

• Assist patients in selecting eyeglass frames that will suit their presecription and eyecare needs
• Greeting patients and verify their medical history
• Scheduling appointments, check patients in and out, verify vision benefits
• A variety of front desk administrative duties
• Pre-test patients before they see the doctor
• Speaking with patients on the phone

Experience & Skills
Excellent customer service skills and personal presentation are critical to this role. Experience preferred, but we are willing to train someone with good customer service skills and a desire to learn. Positive, professional, and personable. The ideal candidate will have:

• Attention to detail
• Proficiency with computers and basic systems
• The ability to interact with patients in a professional and friendly manner
• Efficiency at multi-tasking
• Excellent time management skills

Other Duties & Information
Benefits include medical, dental, and vision insurance, PTO, 401K, and employee and family discounts.
Other duties as assigned. Our practice will cross-train employees for different positions to best assist patients.
Status: Full-time(FT)
Exemption: Non-exempt
Department: Business Office