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Operations Support Specialist Jobs

Company

U.S. Bank National Association
Address , Owensboro, 42301, Ky
Employment type FULL_TIME
Salary $24.18 - $35.43 an hour
Expires 2023-07-12
Posted at 1 year ago
Job Description

At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One.

Reviews customer documentation and information related to current residential loans to facilitate borrower's assistance programs to restructure the terms of the loan. Through the use of an automated system, re-evaluates the loan and, where applicable, adjusts rates, terms and/or may waive or forbear principal balance to modify to an affordable payment.

Basic Qualifications
  • High school diploma or equivalent
  • Three or more years of collections/loss mitigation or related experience

Preferred Skills/Experience
  • Ability to collect and analyze information with attention to detail
  • Ability to manage multiple tasks, projects and deadlines while adapting to changing conditions
  • Proficient computer skills including Microsoft Office applications
  • Thorough knowledge of Income Calculations
  • General knowledge of economics, accounting and finance including risk analysis
  • Good reading, writing and mathematical skills
  • Knowledge of Residential Lending and/or Real Estate a plus
  • Strong verbal and written communication skills

INDMO

#LI-Hybrid

  • This role is hybrid. Team members who are in a hybrid role typically spend three days a week at a U.S. Bank location, while having flexibility on their work location for the other working days.


If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants.


Benefits:

Our approach to benefits and total rewards considers our team members’ whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following (some may vary based on role, location or hours):

  • Up to 11 paid holiday opportunities
  • Adoption assistance
  • Pregnancy disability and parental leave
  • Paid vacation (from two to five weeks depending on salary grade and tenure)
  • 401(k) and employer-funded retirement plan
  • Basic term and optional term life insurance
  • Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law
  • Short-term and long-term disability
  • Healthcare (medical, dental, vision)

EEO is the Law

U.S. Bank is an equal opportunity employer committed to creating a diverse workforce. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors.

E-Verify

U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services.