Operations Manager Jobs

SUMMARY:

The Operations Manager develops, manages, and delivers support services to our sales force. This role is responsible for the administrative services of sales. The Operations Manager acts as liaison between customers, our sales force, and distribution.

Job Duties

• May fill in for other lower level roles within the branch.
• Implements and maintains pricing per established policies.
• Manages collections process and maintains overall responsibility for outstanding invoices.
• Provides customer support including, order processing, advising customers of product shortages, expected delivery dates, and price changes.
• Trains sales staff on sales related systems, databases, and associated processes.
• Responsible for all Accounts Payable activities within the branch including expense, inventory and freight invoices, and debit memos.
• Prepares reports related to customer inquiries, sales trends, customer complaints, delivery or service problems.
• Assists customers and suppliers to resolve order problems.
• Performs other duties as assigned.
• Manages inventory for Branch, including the day-to-day maintenance of inventory levels through replenishing stock to meet annual turn goals.
• Maintains all sales support activities at the branch.

Education & Experience

• Typically requires a high school diploma or GED and two (2) or more years of related experience or an equivalent combination.

Knowledge, Skills, Abilities

• Industry and sales experience preferred.
• Professional, self-motivated employee with excellent interpersonal skills.
• Exemplary work ethic and decision making ability.
• Proficient in Microsoft Office.
• Excellent communication and presentation skills to all levels of employees.
• Ability to manage multiple responsibilities and projects.
• Ability to perform financial calculations and generate reports.
• Demonstrated people and leadership skills with a record of achieving positive business results.

PHYSICAL DEMANDS:

• May be required to be on-call on nights or weekends, depending on need.

LICENSES & CERTIFICATIONS: None required.

SUPERVISORY RESPONSIBILITY:

• 5-10 Direct Reports
• 0-5 Direct Reports

BUDGET RESPONSIBILITY: No

COMPANY INFORMATION:

Motion Industries offers an excellent benefits package which includes options for healthcare coverage, 401(k), tuition, reimbursement, vacation, sick, and holiday pay.

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GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.